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Head of Project Support Office

2 months ago

Maidenhead, Windsor and Maidenhead, United Kingdom Ultra Full time
Job Description

**Role Purpose:**

The Head of Project Support Office takes a leading role in enabling project and programme delivery in Ultra's Cyber business through the provision and management of project controls, reporting, and project assurance.

**Key Responsibilities:**

  • Ownership of Project Management processes, including the project reporting framework, performance management, and analysis.
  • Design and management of Project/Programme Management Governance approach.
  • PPM Standards for different delivery approaches, and assuring that project and programmes are meeting those standards.
  • Project Support, directly into projects.
  • Resource allocation process and capacity management.
  • Management of strategic and aggregate risks across the portfolio of delivery.
  • Management and coordination of a lessons learned process and knowledge bank to drive improvement across the business.
  • Head of Discipline for PM Function, ensuring that there are clear training requirements, understanding of training needs across the Programmes Team, and allocation of people to projects as the needs of the business change.

**Required Skills, Knowledge and Experience:**

  • Demonstrable experience of leading Project/Programme/Portfolio Office.
  • Strong communication skills (written and oral), with the ability to manage relationships across the breadth of the organisation.
  • Ability to lead a team, ensuring a clear focus on the customer (internal and external).
  • Holds or can obtain a Project Management qualification (PMI, APM or global equivalent).
  • Desirable for education of Bachelor's degree level or higher.
  • Highly ethical behaviour, instills trust and demonstrates and promotes Ultra's values.
  • Proficient or working towards:
    • Conflict management
    • Programme governance
    • Risk management
    • Stakeholder management
    • Resource and capacity management

**Our Benefits:**

  • Annual Bonus
  • Private Medical Cover
  • 25 days' holiday with the option to buy an extra 5
  • Pension Contribution
  • 4 x Life Assurance Cover
  • Flexible working hours with a 1pm finish on a Friday
  • Flexible benefits including cycle to work scheme, will writing and more
  • Monthly Security Clearance Allowance - Subject to you holding the required security clearance