Assistant Manager

4 weeks ago


Brighton, Brighton and Hove, United Kingdom iQ Student Accommodation Full time
{"title": "Assistant Manager", "description": "Join Our Team as an Assistant Manager

iQ Student Accommodation is seeking an ambitious and energetic leader to join our team as an Assistant Manager. As a key member of our site-based team, you will play a vital role in ensuring our students have an exceptional experience with us.

As an Assistant Manager, you will be responsible for assisting in all aspects of running efficient, safe, and profitable sites. This includes coaching and leading your team, ensuring compliance with health and safety standards, and handling customer complaints with a patient and understanding approach.

We are looking for someone with strong people skills, a positive attitude, and a passion for delivering exceptional customer service. If you are a motivated and enthusiastic individual who thrives in a fast-paced environment, we want to hear from you

Key Responsibilities:

  • Supporting the creation of a positive and memorable experience for residents
  • Completing administrative tasks, including logging of maintenance requests and updating databases
  • Handling and resolving customer complaints with a patient and understanding approach
  • Assisting with management of the team and deputising in the absence of the Operations Manager
  • Ensuring compliance in line with health and safety standards

What We Offer:

  • 25 days annual leave, plus bank holidays (pro rata for part-time)
  • Additional day off to celebrate your birthday
  • Discretionary bonus
  • Pension: we match your contributions up to 8%
  • Gym Discounts
  • Life Assurance
  • Access to thousands of discounts and offers at shops you know and love
  • Season ticket loan
  • Cycle to work scheme
  • Flexible working policy

Ready to take the next step in your career? Apply now to join our team as an Assistant Manager and be part of an iQ family that will always have your back.", "lang_code": "en"}


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