Assistant Manager

1 month ago


Brighton, Brighton and Hove, United Kingdom iQ Student Accommodation Full time
Assistant Manager

iQ Student Accommodation is seeking an ambitious and energetic leader to join our team as an Assistant Manager. As a key member of our site-based team, you will play a vital role in ensuring the smooth operation of our student accommodation sites.

As an Assistant Manager, you will be responsible for assisting in all aspects of site management, including staff supervision, resident engagement, and administrative tasks. You will work closely with the Operations Manager to ensure the site is running efficiently, safely, and profitably.

Key responsibilities include:

  • Supporting the creation of a positive and memorable experience for residents
  • Completing administrative tasks, including logging of maintenance requests and updating databases
  • Handling and resolving customer complaints with a patient and understanding approach
  • Assisting with management of the team and deputising in the absence of the Operations Manager
  • Ensuring compliance with health and safety standards

We are looking for an individual who is passionate about delivering exceptional customer service and has a strong ability to lead and motivate a team. If you have a can-do attitude, excellent communication skills, and a passion for making a difference, we want to hear from you.

As a member of the iQ team, you will enjoy a range of benefits, including:

  • 25 days annual leave, plus bank holidays (pro rata for part-time)
  • Additional day off to celebrate your birthday
  • Discretionary bonus
  • Pension: we match your contributions up to 8%
  • Gym Discounts
  • Life Assurance
  • Access to thousands of discounts and offers at shops you know and love
  • Season ticket loan
  • Cycle to work scheme
  • Flexible working policy

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