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Freight Forwarding Coordinator

2 months ago


Tamworth, Staffordshire, United Kingdom Freight Personnel Full time
Job Summary

We are seeking a highly skilled Freight Forwarding Coordinator to join our team at Freight Personnel. As a key member of our logistics team, you will be responsible for coordinating multi modal freight movements, ensuring timely and efficient delivery of goods to our clients.

Key Responsibilities
  • Handle bookings and complete documentation for import/export procedures
  • Liaise with airlines and shipping lines to ensure smooth transportation management
  • Manage customs regulations and compliance
  • Provide exceptional customer service to drive customer satisfaction and retention
  • Work closely with clients to understand their needs and deliver tailored solutions
Requirements
  • High level of air and/or sea freight experience
  • Excellent problem-solving skills and ability to work independently
  • Proficiency in using CargoWise 1
  • Strong communication and interpersonal skills
  • Customer-focused and proactive approach
Benefits
  • Competitive salary of £30,000 to £35,000
  • 25 days holiday per year plus birthday off and statutory 8
  • Contributory pension
  • Optional 50% healthcare and life assurance
  • Standard hours with flexibility and perks