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Department Lead

2 months ago


Edinburgh, Edinburgh, United Kingdom H&M Group Full time

About the Role

As a Department Manager at H&M, you'll play a vital role in driving sales and profitability within your designated department. You'll lead and inspire a team of passionate individuals, ensuring exceptional customer experiences while upholding H&M's high standards.

Your Responsibilities:

  • Cultivate a positive and motivating work environment for your team, fostering collaboration and growth.
  • Provide ongoing coaching, feedback, and development opportunities to empower your team members to excel.
  • Analyze sales performance data and implement strategies to optimize results and achieve departmental targets.
  • Ensure a safe and secure environment for both customers and employees by adhering to H&M's policies and procedures.

Your Qualifications:

  • Proven experience in managing teams within a customer-facing retail setting.
  • A passion for delivering exceptional customer service and exceeding expectations.
  • Strong analytical skills with the ability to interpret data and make informed decisions.
  • Excellent communication, interpersonal, and leadership abilities.

Benefits:

H&M Group offers a comprehensive benefits package, including competitive compensation, employee discounts, and opportunities for professional development. We are committed to creating an inclusive and diverse workplace where all employees feel valued and empowered.