Senior Quality Assurance Manager

2 months ago


Windsor, United Kingdom British Gas Full time
About the Role

We are seeking a highly skilled and experienced Senior Quality Assurance Manager to lead our System Quality Assurance team. As a key member of our organization, you will be responsible for ensuring the delivery of high-quality, reliable systems to our customers.

Key Responsibilities
  • Provide strategic direction and leadership to the System Quality Assurance team.
  • Define the overall quality assurance strategy for complex systems and establish quality standards and best practices.
  • Plan and execute testing and validation processes for complex systems.
  • Conduct risk assessments related to system quality and performance.
  • Identify and resolve quality gaps across the system's change development and run processes.
  • Drive the adoption of automation frameworks and tools to streamline testing processes and increase productivity.
  • Ensure that system quality assurance processes align with industry-specific regulations and standards.
  • Oversee performance testing efforts to assess system scalability and reliability under various conditions.
  • Collaborate with systems engineers, developers, project managers, and product managers to integrate quality throughout the system development life cycle.
  • Participate in root cause analysis efforts in the event of critical defects or system failures. Implement corrective actions to prevent similar issues in the future.
  • Create comprehensive test reports, quality documentation, and presentations for management and stakeholders.
Requirements
  • Proven experience in system quality engineering, software testing, or a related field, with a focus on complex systems.
  • Strong leadership and team management skills, with experience leading a team of quality engineers.
  • Experience with quality assurance of modern cloud applications (AWS/Azure).
  • Experience with quality assurance of salesforce and react applications.
  • Experience in planning and executing testing and validation efforts for complex systems.
  • Knowledge of regulatory compliance and industry-specific standards related to system quality.
  • Hands on test automation frameworks and tools (Selenium/ADO).
  • Knowledge of IT Security principles, practices, and technologies.
  • Excellent problem-solving and analytical skills, with the ability to conduct root cause analysis effectively.
  • Strong communication and interpersonal skills to collaborate with cross-functional teams and stakeholders.
  • Ability to adapt to dynamic project requirements and work effectively in a fast-paced environment.
What We Offer
  • Competitive salary and bonus potential.
  • Car allowance.
  • Employee Energy Allowance at 15% of the government price cap.
  • Pension scheme.
  • Company Funded Healthcare Plan.
  • 25 days holiday allowance, plus public holidays, and the option to buy up to 5 additional days.
  • Excellent range of flexible benefits, including technology vouchers, electric car lease scheme & travel insurance.


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