Supervisor - Luxury Fashion Retail

4 weeks ago


Sheffield, Sheffield, United Kingdom Frasers Group Full time
{"The Role": "

We are seeking a highly skilled and experienced Supervisor to join our team at Flannels, a luxury fashion destination for men and women.

As a Supervisor, you will be responsible for leading a team of sales associates and ensuring that the store is run efficiently and effectively.

Key responsibilities will include:

  • Supporting the store manager with daily workload and delegation to team
  • Supervising work, checking completion and delivering to expectation set by line manager
  • Using business communication tools for completion of tasks and ensuring team understand all key functions
  • Understanding all processes and procedures and setting the example for others
  • Demonstrating good practice with seasonal guidelines, campaigns and merchandising principles
  • Understanding daily controls and how to set up the store
  • Understanding company policy and rules regarding security measures and demonstrating compliance and controls
  • Compliance with all till and cashing up controls
  • Understanding how to maximise sales opportunities and ensuring an exceptional customer experience in line with customer and business requirements
  • Understanding product features and benefits, ensuring knowledge is kept up to date in line with new products
  • Understanding and delivering to merchandising guidelines to ensure effective product placement, and meeting the expectations of brand partners
  • Understanding KPI targets and expectations to achieve results
  • Demonstrating commercial awareness and adopting right product, place and time compliance
  • Understanding the Frasers structure, elevation strategy and initiatives
  • Engaging with and feeding back issues to contribute to the wider business
  • Supporting senior management to coach the team
  • Understanding and supporting performance management processes
  • Understanding your individual role and responsibilities and how they impact the team
  • Demonstrating day to day best practice standard and compliance
  • Supporting the team and acting as a role model
  • Demonstrating strong, positive communication to all levels, motivating the team and building good working relationships within store", "The Requirements": "

We are looking for an experienced leader who has a passion for luxury brands and a proven track record of driving sales through excellent service.

Key requirements include:

  • Experience of leading a team within a retail environment
  • Knowledge of and passion for luxury brands
  • Ability to drive sales through excellent service
  • Understanding of visual presentation and how to impact sales floor commercially
  • Ability to motivate a team with effective communication
", "The Rewards": "

We offer a competitive salary of £28,256 per annum, as well as a range of benefits including:

  • 50% uniform discount
  • 20% staff discount across all Frasers group stores
  • Excellent bonus scheme
  • Cycle to work scheme
  • Long service awards
  • Clear career path opportunities and new exciting training programs
"}

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