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Commercial Service Data Analyst

2 months ago

Camberley, Surrey, United Kingdom Venus Recruitment Ltd Full time
About the Role

Venus Recruitment Ltd is seeking a highly skilled Commercial Service Data Specialist to join our team. As a key member of our organization, you will play a crucial role in developing and maintaining a functional, market-relevant, predictive tool for calculating service contracts.

Key Responsibilities
  • Review and analyze technical content of service manuals to ensure accurate maintenance and repair data.
  • Collaborate with developers to industrialize predictive model techniques and ensure efficient tool functionality.
  • Act as a helpdesk for distribution partners, providing support and guidance on service cost calculations.
  • Identify and implement improvements to the partner/customer experience.
  • Provide support to commercial teams and support department colleagues.
Requirements
  • Degree-level education in Computer Science, Data Science, Decision Science, or Business Administration.
  • At least 3 years of experience in a similar role involving relationship management and hands-on data-driven work.
  • Strong communication and teamworking abilities.
  • Good numerical skills.
  • Advanced Excel and PowerBI skills.
  • Proficiency in query languages such as SQL and Hive.
  • Scripting and programming skills.
What We Offer
  • 25 days paid holiday plus bank holidays.
  • Hybrid working arrangement.
  • Group Pension Scheme.
  • Life Assurance 3 x basic salary.
  • Private Medical Insurance.
  • Long Service Awards.
  • Annual eye care vouchers.
  • Employee Assistance Programme.
  • Free on-site parking.