Current jobs related to Rapid Response Customer Service Representative - Huddersfield, Kirklees - FMG

  • Rapid Response Customer Service Representative

    2 weeks ago

    Huddersfield, Kirklees, United Kingdom FMG Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our Rapid Response team at FMG. As a key member of our team, you will provide comprehensive, 24/7 telephone support service to those in need of urgent assistance.Key ResponsibilitiesProvide exceptional customer service over the phone, responding to incidents and managing them to a...

  • Rapid Response Customer Service Representative

    2 weeks ago

    Huddersfield, Kirklees, United Kingdom FMG Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our Rapid Response team. As a key member of our team, you will be responsible for providing comprehensive, 24/7 telephone support to customers in need of urgent assistance.Key ResponsibilitiesProvide exceptional customer service and support to customers via...

  • Rapid Response Customer Service Representative

    3 weeks ago

    Huddersfield, Kirklees, United Kingdom FMG Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our Rapid Response team at FMG. As a key member of our team, you will provide comprehensive telephone support to customers in need of urgent assistance.Key ResponsibilitiesProvide exceptional customer service via telephone, ensuring a positive experience for all customers.Manage...

  • Rapid Response Customer Service Representative

    3 weeks ago

    Huddersfield, Kirklees, United Kingdom FMG Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our Rapid Response team at FMG. As a key member of our team, you will provide comprehensive telephone support to customers in need of urgent assistance.Key ResponsibilitiesProvide exceptional customer service via telephone, ensuring a positive experience for all customers.Manage...

  • Rapid Response Customer Service Representative

    1 month ago

    Huddersfield, Kirklees, United Kingdom FMG Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our Rapid Response team. As a key member of our team, you will provide comprehensive telephone support to customers in need of urgent assistance.Key ResponsibilitiesProvide exceptional customer service via telephone, ensuring a positive experience for all customers.Manage...

  • Rapid Response Customer Service Representative

    2 months ago

    Huddersfield, Kirklees, United Kingdom FMG Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our Rapid Response team at FMG. As a key member of our team, you will provide comprehensive telephone support to customers in need of urgent assistance.Key ResponsibilitiesProvide exceptional customer service via telephone, ensuring a positive experience for all customers.Manage...

  • Rapid Response Customer Service Representative

    2 months ago

    Huddersfield, Kirklees, United Kingdom FMG Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our Rapid Response team at FMG. As a key member of our team, you will provide comprehensive telephone support to customers in need of urgent assistance.Key ResponsibilitiesProvide exceptional customer service via telephone, ensuring a positive experience for all customers.Manage...

  • Rapid Response Customer Service Representative

    1 week ago

    Huddersfield, Kirklees, United Kingdom FMG Full time

    Salary: From £27,091 per annum dependant on experience + £2600 performance bonus paid quarterly.Location: HuddersfieldContract: Full Time, Permanent - 40 hours per week.Hours: Monday to Friday with shift patterns in between 7:00-22:00, Saturday & Sunday with shifts in between 7:00-19:00, with 1 in 2 weekends to be worked.FMG is the UK's leading independent...

  • Rapid Response Team Member

    2 months ago

    Huddersfield, Kirklees, United Kingdom FMG Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our Rapid Response team at FMG. As a key member of our team, you will be responsible for providing comprehensive, 24/7 telephone support service to those in need of urgent assistance.Key ResponsibilitiesProvide exceptional customer service to clients over the...

  • Rapid Response Team Member

    2 months ago

    Huddersfield, Kirklees, United Kingdom FMG Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our Rapid Response team at FMG. As a key member of our team, you will be responsible for providing comprehensive, 24/7 telephone support service to those in need of urgent assistance.Key ResponsibilitiesProvide exceptional customer service to clients over the...

  • Customer Service Representative

    2 months ago

    Huddersfield, Kirklees, United Kingdom FMG Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our Rapid Response team at FMG. As a key member of our team, you will be responsible for providing comprehensive, 24/7 telephone support service to those in need of urgent assistance.Key ResponsibilitiesProvide exceptional customer service to clients over the...

  • Customer Service Representative

    2 weeks ago

    Huddersfield, Kirklees, United Kingdom JOHNSONS THE CLEANERS Full time

    Unlock Your Potential with Johnsons The CleanersWe are seeking a talented and enthusiastic Customer Service Representative to join our dynamic team at Johnsons The Cleaners. As a key member of our retail team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.About the RoleThis is...

  • Customer Service Representative

    2 weeks ago

    Huddersfield, Kirklees, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers at beBee Professionals in Huddersfield.Key Responsibilities:Engage with customers to deliver outstanding service and resolve any issues.Participate in all aspects of the operational workflow to ensure seamless delivery.Collaborate with team members to...

  • Customer Service Representative

    2 weeks ago

    Huddersfield, Kirklees, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to join our team at beBee Professionals in Huddersfield. As a key member of our operational team, you will be responsible for delivering exceptional customer service and supporting our business goals.Key Responsibilities:Provide timely and effective support to customers through various communication...

  • Customer Service Representative

    2 weeks ago

    Huddersfield, Kirklees, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Handling customer inquiries and resolving issues efficiently.Providing accurate product information and resolving queries.Collaborating with internal teams to ensure customer satisfaction.Managing customer orders and account...

  • Customer Service Representative

    6 days ago

    Huddersfield, Kirklees, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Asda Stores Ltd. As a Sales and Service Team Member, you will be working across multiple departments to ensure the efficient running of our stores.Key Responsibilities Providing excellent customer service and ensuring a welcoming store environment Working across different...

  • Customer Service Representative

    2 weeks ago

    Huddersfield, Kirklees, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Asda Stores Ltd. As a key member of our sales and service team, you will be responsible for providing excellent customer service, working across various departments to ensure the efficient running of our stores.Your Key ResponsibilitiesProvide exceptional customer service,...

  • Customer Service Representative

    2 weeks ago

    Huddersfield, Kirklees, United Kingdom Tesco Full time

    About the RoleKey Responsibilities As a Customer Service Representative at One Stop, you will play a vital role in delivering exceptional customer experiences in a fast-paced retail environment. Your primary focus will be on providing top-notch service, ensuring customer satisfaction, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    1 week ago

    Huddersfield, Kirklees, United Kingdom FMG Repair Services Full time

    As a Customer Service Representative at FMG Repair Services, you will be the face of our Bodyshop, working on reception to book customer cars in for repair/attention. Your duties will include preparing job cards and files, maintaining an efficient and effective system for associated paperwork, providing vehicle progress reports, arranging and allocating...

  • Sales and Customer Service Representative

    2 weeks ago

    Huddersfield, Kirklees, United Kingdom Hague Personnel Limited Full time

    Hague Personnel Limited is seeking a skilled Sales and Customer Service Representative to join their team. As an Internal Sales and Business Development Specialist, you will be responsible for receiving sales enquiries from potential customers and external sales team members, responding appropriately, and ensuring all enquiries are input onto the CRM...

Rapid Response Customer Service Representative

2 months ago

Huddersfield, Kirklees, United Kingdom FMG Full time

About the Role

We are seeking a skilled Customer Service Representative to join our Rapid Response team at FMG. As a key member of our team, you will be responsible for providing comprehensive support to customers in need of urgent assistance.

Key Responsibilities

  • Provide exceptional customer service over the phone, responding to a wide range of incidents and situations.
  • Develop and maintain strong relationships with customers, partners, and stakeholders.
  • Work collaboratively with the Operations Centre to manage incidents and ensure timely resolution.
  • Utilize IT systems to effectively manage and track incidents, ensuring accurate and efficient communication.
  • Stay up-to-date with industry developments and best practices to continuously improve service delivery.

About FMG

FMG is a leading provider of fleet incident management and specialist vehicle recovery services. We pride ourselves on delivering exceptional customer service, making the lives of our customers easier and taking the stress out of accidents.

What We Offer

  • A competitive salary, enhanced by a performance bonus.
  • A generous annual leave package, including public holidays and a birthday day off.
  • A comprehensive pension scheme with employer contributions.
  • Access to a range of wellbeing services, including a 24/7 GP service, mental health support, and physiotherapy.
  • A cycle to work scheme, eyecare vouchers, Health Cash Plan, Dental Plan, and Travel Insurance.
  • Opportunities for professional growth and development, with a focus on delivering exceptional customer service.

About You

We are looking for a strong communicator with great decision-making skills and a real team player. You will be able to quickly develop a rapport with customers and partners over the phone, and effectively manage pressured situations in a sensitive and professional way.

Requirements

  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Proficiency in IT systems, including telephone and office-based software.
  • Excellent decision-making and problem-solving skills.
  • A strong customer service focus and ability to deliver exceptional results.