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Hotel Operations Director

2 months ago


Shrewsbury, Shropshire, United Kingdom James Webber Recruitment Ltd. Full time
Job Description Hotel General Manager

Our client, James Webber Recruitment Ltd., is a leading UK hotel operator seeking an experienced hospitality professional to manage this hotel.

Key Responsibilities:

  • Oversee the daily operations of the hotel, ensuring seamless guest experiences and high-quality service standards.
  • Develop and implement strategic plans to drive revenue growth, improve efficiency, and enhance customer satisfaction.
  • Lead and motivate a team of hospitality professionals, fostering a positive and inclusive work environment.
  • Collaborate with cross-functional teams to achieve business objectives and drive innovation.
  • Monitor and analyze key performance indicators (KPIs) to inform data-driven decisions and drive business improvement.

Requirements:

  • Proven track record in hotel management, with a minimum of 5 years of experience in a senior leadership role.
  • Strong leadership and interpersonal skills, with the ability to inspire and motivate teams.
  • Excellent communication and problem-solving skills, with the ability to navigate complex situations.
  • Strategic thinking and business acumen, with a deep understanding of the hospitality industry.
  • Ability to work in a fast-paced environment, with a strong focus on customer satisfaction and service excellence.