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Energy Sector Advisor
2 months ago
Are you passionate about delivering exceptional customer experiences and shaping the future of service? We're seeking a skilled Brand Ambassador to join our team at Robert Bosch Group, a leading provider of innovative services and solutions.
About the RoleAs a Brand Ambassador, you will be responsible for developing a deep understanding of our high-end automotive brand and its values. You will engage with customers to gain a personal understanding of their requirements and deliver a world-class experience. Your professional relationships with the dealer network will be pivotal in ensuring the quality of service you provide.
Key Responsibilities- Develop a comprehensive understanding of the brand's range of vehicles and services.
- Engage with customers to gain a personal understanding of their requirements and deliver a world-class experience.
- Build professional relationships with the dealer network to ensure quality of service.
- Provide value-added services that enhance the customer experience and build our brand reputation.
- Capture, maintain, and ensure the quality of customer data.
- Significant experience in a high-end, VIP customer service environment within the retail, hospitality, travel/leisure, or luxury automotive sectors.
- Previous experience in a Customer Contact Centre environment providing excellence in service to the customer is an advantage.
- Ability to adapt and be flexible.
- Excellent verbal and written communication skills in English and Mandarin.
- Good social and interpersonal skills, personable with strong emotional intelligence.
- Quality-focused with attention to detail.
- A genuine interest in the campaign brand.
- IT savvy with good MS Office and keyboard skills.
- Flexibility in hours of work/shift patterns.
We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you're passionate about delivering exceptional customer experiences and shaping the future of service, we encourage you to apply for this exciting opportunity.
