Claims Specialist

3 days ago


Leeds, Leeds, United Kingdom Davies Full time
{"title": "Claims Handler", "description": "Job Summary

We are seeking a skilled Claims Handler to join our Motor Claims team at Davies. As a key member of our team, you will be responsible for managing a caseload of pre-litigated motor claims, including personal injury from inception to settlement.

Key Responsibilities
  • Proactively manage a caseload of motor claims
  • Maintain accurate data on relevant case management systems
  • Comply with set client SLAs
  • Ensure quality service standards and productivity levels are maintained to a high standard
  • Allocate new claims and set strategies
  • Carry out supervisory tasks appropriate to level
  • Assist with training and mentoring junior team members
  • Undertake additional tasks provided by the Team Leader
  • Attend client review meetings and assist with client project work where applicable
  • Build and maintain excellent relationships with clients
Requirements
  • Minimum 5 years claims handling experience
  • Excellent attention to detail
  • Strong communication and negotiation skills
  • Strong organisational skills
  • Supervisory experience is desirable
  • The ability to manage own volume workload via task management
  • The ability to work as a team and independently
  • Strong client relationship skills
About Davies

Davies is a global team of over 6,500 professionals, operating across the UK, Ireland, the US, Canada, and Bermuda. We specialise in professional services and technology firms, working in partnerships with leading insurance businesses.

We are a multi-award-winning specialist professional services and technology business, delivering operations, consulting, and technology solutions across the risk and insurance value chain.

Our values are at the heart of everything we do: we are dynamic, innovative, and succeed together as a community of outstanding people.

", "lang_code": "en"}

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