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Team Leader

2 months ago

Middlesbrough, Middlesbrough, United Kingdom EG Group Full time
About the Role

We are seeking a highly motivated and experienced Team Leader to join our EG Group team. As a Team Leader, you will play a key role in leading and managing a team of retail staff to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Manage and motivate a team of retail staff to achieve sales targets and provide excellent customer service
  • Assist the Store Manager in the day-to-day running of the store, including opening and closing procedures
  • Monitor and control stock levels, including ordering and receiving stock
  • Ensure the store is maintained to a high standard of cleanliness and presentation
  • Develop and implement sales strategies to drive sales growth and increase profitability
  • Provide excellent customer service and resolve customer complaints in a professional and courteous manner
What We Offer
  • A competitive hourly rate of £12.25
  • 25% staff discount on Cooplands products
  • 28 days annual leave (including bank holidays) with the opportunity to increase to 33 days with long service
  • Pension scheme
  • 24/7 access to virtual GP and wellbeing service
  • Life assurance
  • Progression and career opportunities
  • Recognition rewards
  • Discretionary sickness pay
  • Access to employee assistance programme
  • Discretionary bonus scheme
Requirements
  • Previous experience as a Team Leader or in a similar retail management role
  • Excellent communication and leadership skills
  • Ability to work flexibly, including evenings and weekends
  • Basic knowledge of stock control and ordering procedures
  • Ability to work in a fast-paced environment and prioritize tasks effectively