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Administrative Support Specialist

2 months ago


Carlisle, Cumbria, United Kingdom North Cumbria Integrated Care NHS Foundation Trust Full time

Job Overview

Administrative Support Specialist, Band 2, 15 hours available per week - CIC

This position offers a chance to become part of the Surgical collaborative, which delivers services across various clinical environments in Cumbria. The aim of the service is to provide a high-quality, locally delivered, patient-centered service.

This role is vital for the smooth daily operation of the service.

We seek a skilled and professional Administrative Support Specialist who can maintain a proficient typing speed with recent or relevant experience in a similar capacity, consistently producing professional correspondence and documents. The position is located at Cumberland Infirmary, providing typing support for Consultants, Staff Grades, Specialist Doctors, and Nurse Practitioners.

Key Responsibilities

In this role, you will frequently be the initial point of contact for our patients, thus a professional, patient-oriented approach is essential at all times. You will deliver high-quality administrative support to the clinical team, coordinating with other departments, patients, NHS Trusts, and external organizations.

Candidates must possess a minimum of GCSE (C Grade) qualifications, be trained to RSA level 2 standard and/or hold an NVQ level 2 in Administration, along with relevant typing experience, ideally with an administrative background.

We are looking for an individual with a friendly, adaptable demeanor who can remain composed under pressure and manage a busy workload efficiently and effectively.

Excellent communication and interpersonal skills are necessary, along with a positive attitude towards teamwork.

About Our Organization

At North Cumbria Integrated Care NHS Foundation Trust, we aspire to provide exceptional hospital and health services to a population of half a million. Established on 1st October 2019, the Trust is dedicated to creating a center of excellence in delivering rural and remote healthcare, offering a wide range of community and acute services throughout north Cumbria and beyond. We are responsible for delivering over 70 services across 15 main locations and employ more than 6,500 staff members.

Our five core principles reflect our commitment to delivering 'safe, high-quality care every time':

  • Being a clinically led organization
  • Quality and safety at the forefront
  • Ensuring a positive patient experience every time
  • Fostering a great workplace
  • Managing our finances responsibly

As an organization, we are committed to supporting a diverse workforce that mirrors our local community and are focused on being an inclusive and compassionate workplace.

Across the North East and North Cumbria, we are collaborating to achieve our goal of becoming the greenest region in England by 2030. All staff members are expected to contribute to sustainability efforts.

Job Responsibilities

For further details regarding the role and the essential and desirable criteria required for applicants, please refer to the attached job description and person specification.

Important Information

Candidates who have been successfully shortlisted for an interview will receive an email notification prompting them to log on to their Trac account to select an interview time. This typically occurs within two weeks of the closing date.

For candidates applying under the Disability Confident Scheme or Armed Forces Covenant who meet all essential criteria for a position, an interview will be guaranteed.

Relocation assistance may be available for successful candidates moving to the region for specific positions. Please consult our Policy for eligible vacancies.

Note: Ensure that you document evidence of meeting all essential criteria in the supporting information.

If a sufficient number of applications are received, this position may close earlier than the specified closing date.