Audio Transcription Specialist

2 days ago


Bristol, Bristol, United Kingdom Epiq Full time

About the Role

Epiq is seeking a highly skilled Transcription Professional to join our team. As a Transcription Professional, you will be responsible for the accurate and timely production of transcripts in various styles and formats, utilizing a variety of audio types and production and research tools.

Key Responsibilities

  • Produce high-quality transcripts in accordance with delivery deadlines
  • Proofread all transcripts prior to submission
  • Utilize all available supporting information to ensure accurate transcription
  • Ensure glossaries are kept up to date
  • Undertake cross-training on a variety of jurisdictions as directed by the business
  • Maintain familiarity with various audio playback platforms such as Liberty, FTR, VIQ
  • Maintain familiarity with all production tools (TOPS/macros, etc.)
  • Maintain productivity levels as directed by the business
  • Maintain close communication with other transcribers and Transcript Manager/Coordinator
  • Maintain close communication with Monitoring team, providing constructive feedback on audio quality/logs when necessary
  • Action any feedback provided by the QA Lead Analyst or Transcript Manager in relation to quality or productivity
  • Participate in ad-hoc projects
  • Partake in periodic performance reviews with Transcript Manager
  • Partake in annual security and compliance training
  • Ability to work outside standard business hours if required
  • Ensure communications are clear, concise, and in line with business requirements
  • Foster and promote a safe and healthy work environment, maintaining safe work practices at all times, and to work within and comply with Company safety policies and procedures

Requirements

  • Typing speed minimum of 75 wpm
  • Excellent English vocabulary and grammar skills
  • Good general and local knowledge
  • Exceptional hearing and comprehension
  • Computer literate
  • Collaborative team member
  • Flexibility and responsiveness
  • Attention to detail
  • High school graduate
  • Six months to one year basic office administration

About Epiq

Epiq is a leading global provider of eDiscovery, document review, and litigation support services. We are committed to providing our clients with exceptional service and expertise, and we are seeking a highly skilled Transcription Professional to join our team.



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