Field Service Engineer

4 days ago

Derby, Derby, United Kingdom Getinge Full time
Job Title: Field Service Engineer - Medical Equipment Specialist

At Getinge, our passion is to provide exceptional care to every person and community, offering hospitals and life science institutions innovative products and solutions that aim to improve clinical results and optimize workflows.

Job Summary:

We are seeking a highly skilled Field Service Engineer to join our Life Sciences service team. As a Field Service Engineer, you will be responsible for ensuring the smooth operation of our medical equipment in the field, representing the company and building relationships with customers and colleagues to deliver the best possible service.

Key Responsibilities:
  • Carry out routine testing of Getinge equipment to the relevant standards and undertake mechanical servicing of equipment
  • Electrical / mechanical fault finding of equipment
  • Maintain and monitor adequate stock levels of spare parts in order to be able to respond to call-outs in a timely manner
  • Produce quality service documentation for submission to the customer
  • Maintain regular communication with the internal Service Department, Technical Department and Service Managers
  • Out of hours stand by cover, on a rota basis, in order to accommodate the needs of our customers
  • Produce accurate and timely written/electronic reports, as and when required/requested
  • Provide sales leads to relevant Service/Sales Managers
  • Observe and comply with Quality System duties and responsibilities at all times
Requirements:
  • A recognised qualification in Electrical / Electronic / Mechanical Engineering (such as City & Guilds Levels 1 & 2 or an equivalent qualification)
  • Experience of field-based work
  • IT skills including Microsoft Office; experience of using CRM systems such as GForce
  • A positive attitude towards working as part of a team and on own initiative, and a willingness to travel and work away from home where necessary
  • Excellent communication skills and a desire to deliver the best possible service to customers
What We Offer:
  • A competitive compensation and benefits package, to ensure we support your well-being and goals
  • A flexible approach to working patterns as well as a range of enhanced family friendly policies
  • A private healthcare scheme, travel and subsistence allowance, engineers' bonus scheme, shopping discounts through Perkbox, and an Employee Assistance Programme
  • A commitment to sustainability, with a goal to be CO2 neutral by 2025
  • An electric company vehicle and home charging point

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