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Kitchen Support Specialist
2 months ago
About The Restaurant Hub
We are a dynamic and innovative company that brings together a collection of diverse brands from our Boparan Restaurant Group portfolio to a retail environment. Our Hubs are made up of some of our much-loved brands, offering a unique dining experience to our customers.
Key Responsibilities
- Provide exceptional customer service and maintain high standards of quality and consistency in all aspects of food preparation and presentation.
- Assist with menu preparation, cooking, and storage, ensuring that all food is served to brand standard.
- Support the kitchen team in maintaining strict health and hygiene standards, and ensure that the kitchen is fully set for service in line with all checklists and cleaning schedules.
- Minimize waste and ensure that all delivery items are checked for quantity, quality, and use-by date, and are put away as per company policies and procedures.
- Own your section and duties, including open checks, close-down checks, and food safety management checks.
- Ensure excellent standards are maintained at all times by following set cleaning tasks on a daily, weekly, and monthly basis, and as per site requirements.
- Assist with customer complaints or queries, and ensure that all customer interactions are handled professionally and efficiently.
- Comply with legislation regarding Security, Health & Safety, Food Hygiene, and Licensing laws, and as per training provided.
- Can fully explain and demonstrate the allergen procedures.
- Be a key player and a team player, contributing to team meetings and training sessions.
- Support the wider team to achieve sales targets.
What's in it for you?
- 50% discount off your total bill for you and 5 friends in all of our brands (T&C's apply)
- Exclusive access to discounts through our BRG Spark App on 1000's of online and high-street retailers, and restaurants
- 20% off at Carluccio's retail gift shop & deli purchases
- Access to free Mortgage advice
- Wage stream – Access to advanced pay
- Access to our Financial & Wellbeing centre
- Access to our Healthcare Cashplan
- Employee Assistance Programme (EAP)
- Refer A Friend Bonus Scheme
- Excellent opportunities for career development across our group of diverse brands
- Flexible working opportunities