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Parking Appeals Officer

2 months ago

Slough, Slough, United Kingdom Slough Full time

Parking Appeals Officer Job Description

We are seeking a skilled and detail-oriented individual to join our team as a Parking Appeals Officer. As a key member of our parking services team, you will be responsible for processing representations and appeals received from drivers/keepers of vehicles issued with Penalty Charge Notices from parking or bus lane restrictions.

Key Responsibilities:

  • Process and manage parking appeals and representations in a timely and efficient manner
  • Work closely with the parking services team and Highways and Transport teams to resolve parking-related issues
  • Provide excellent customer service and communication to drivers/keepers and other stakeholders
  • Stay up-to-date with parking regulations and policies to ensure accurate and informed decision-making

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A supportive and inclusive work environment
  • Access to training and resources to enhance your skills and knowledge

About Us:

Slough Borough Council is a Disability Confident Employer and is committed to equality and diversity in all aspects of our work. We strive to create a workplace that values and respects the contributions of all employees.