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Business Operations Coordinator

2 months ago

Crowthorne, Bracknell Forest, United Kingdom The Recruiters Room Full time

Office Administrator - HYBRID

Crowthorne

Permanent - Choose between a 4-day week (8am-6pm) or a 5-day week (9am-5pm).

£25,000-£27,000

The Recruiters Room is seeking a proactive and organized Office Administrator to join their team. This role involves a wide range of responsibilities that keep the business running smoothly and customers happy.

We are looking for someone with competent computer skills, a professional email and telephone manner, and preferably some experience working in an office environment. If you are efficient, and ready to take on a varied role in a growing company, we'd love to hear from you.

Key Responsibilities:

Invoicing and Quoting:

  • Raise invoices for completed jobs by carefully understanding, interpreting, and converting engineers' reports.
  • Write up quotations based on engineers' estimates.

Job Scheduling:

  • Organize jobs to optimize business efficiency while maintaining high levels of customer satisfaction.
  • Schedule jobs for our tradespersons and ensure all necessary arrangements are in place.

Customer Service:

  • Answer incoming phone calls and handle customer enquiries with professionalism and politeness.
  • Respond promptly to email enquiries and book appointments.