Practice Manager

2 weeks ago


Acton, Greater London, United Kingdom Medivet Group Ltd Full time
About the Role

We are seeking a highly skilled and experienced Practice Manager to join our team at Medivet Group Ltd. As a Practice Manager, you will play a pivotal role in shaping the success and growth of our practice.

Key Responsibilities
  • Deliver exceptional client care and monitor client feedback to improve the practice.
  • Work closely with the Lead Vet and Regional Operations Director to maximise commercial performance and manage costs.
  • Ensure regulatory, practice, and operational compliance, conducting audits and sharing best practice within and across practices.
  • Manage the planning and execution of the practice rotas to ensure optimum service levels and maximise utilisation of clinical skills.
  • Set the team up for success through effective recruitment, induction, and ongoing communication and management.
  • Promote the practice externally through local community events and other avenues.
Requirements
  • Knowledge and understanding of practice environments, ideally gained in a Veterinary, GP, or Dental practice setting.
  • An understanding and appreciation of exceptional care and how it improves the client experience.
  • Understanding of the importance of regulation and of managing/monitoring effective processes for compliance.
  • Experience in driving strong commercial performance through effective financial management, marketing activity, and efficient ways of working.
  • Experience of resource planning and managing and leading a team.
  • Proficiency with computer systems and experience of using Microsoft Office.
  • Good numeracy and analytical skills.
About Us

Medivet Group Ltd is a leading veterinary care provider, with practices across the UK and overseas. We're proud to support a large, connected, and growing community of colleagues who provide exceptional care that's always there.

We're looking for talented individuals like you who want to stand out in their field and whose compassion for animals goes way beyond their job. If you're a dynamic leader with a passion for excellence in veterinary care and practice management, we'd love to hear from you.


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