Area Operations Manager

3 weeks ago


South East England, United Kingdom CV Technical Full time £38,000
Company Overview:
CV Technical is a prominent supplier in the building materials sector, dedicated to delivering high-quality products and services.

Position Summary:
As an Area Operations Manager, you will oversee various operational aspects within our branches, ensuring compliance and performance excellence.

Key Responsibilities:
1. **Financial Oversight:**
- Ensure daily banking operations are conducted efficiently and securely.
- Monitor credit activities and stock management to optimize performance.

2. **Team Development:**
- Facilitate training programs focused on product knowledge and sales methodologies.
- Establish performance benchmarks for branch teams and track their progress.

3. **Sales Management:**
- Drive branch-specific sales initiatives, including follow-ups on inquiries and quotes.
- Engage with lapsed accounts and support new account openings and outbound prospecting efforts.

4. **Customer Relations:**
- Collaborate with Field and Inside sales teams to identify new business opportunities.
- Address ongoing customer issues and assist in resolving aged debts.

5. **Data Monitoring:**
- Oversee master data management to ensure accuracy and compliance.

Compliance and Standards:
Ensure adherence to:
- Human Resources policies and procedures, including absence management and disciplinary actions.
- General housekeeping and documentation standards.

Qualifications:
- Proven experience in trade merchanting with a focus on leading teams to achieve high performance.
- Demonstrated sales expertise within the building materials sector, with a successful track record in acquiring and retaining clients.
- Familiarity with the cellular and building plastics industry, as well as the fenestration sector, is advantageous.

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