Telephone Research Consultant

2 weeks ago


The Boldons, United Kingdom MTrec Ltd Commercial Full time
Rewards and Benefits:

  • Immediate start available upon successful interviews and trials.
  • Ongoing temporary position.
  • Conduct research-oriented calls in a warm and friendly manner.
  • Join a highly supportive team with ample training and continuous assistance.
  • On-site parking available.
Working Schedule:

  • Four-day work week.
  • Complimentary teas and coffees provided.
  • Conveniently located near transport routes and local shops.
  • Enjoy a relaxed office atmosphere.
  • Casual dress code.
  • Work within a small company environment.
About MTrec Ltd Commercial:

MTrec Commercial is excited to represent a leading research organization seeking to hire a Telephone Research Consultant for a temporary assignment.

In this role, you will engage with a variety of professional clients to conduct brief research surveys in a friendly and supportive environment.

The calls will be outbound and research-focused, utilizing a straightforward software system to document your survey results. Expect enjoyable, high-quality interactions with clients.


Your Responsibilities:

  • Collaborate within a friendly team to reach out to professionals who have recently completed training or education programs to conduct short, enjoyable telephone surveys.
  • All calls are strictly research-based, with comprehensive training and ongoing support provided.
  • Utilize an easy-to-navigate software system to record your findings, featuring user-friendly drop-down menus and multiple-choice options.
  • Maintain a fast pace while ensuring accuracy in recording information.
Candidate Profile:

  • Strong verbal and written communication skills are essential.
  • Previous experience in an office setting, including making or receiving calls, is preferred but not mandatory.
  • Ability to work efficiently and meet targets is crucial.
  • Comfortable making warm outbound research calls.
  • Previous customer service experience from any industry is advantageous.
  • Recent graduates seeking an enjoyable and immediate job opportunity are encouraged to apply.
  • Willingness to accept a temporary position and start immediately.
Working Hours:

  • Monday to Thursday from 09:00 to 19:00.
  • Enjoy weekends off on Friday, Saturday, and Sunday.


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