Assistant Manager

3 weeks ago

Barnstaple, Devon, United Kingdom Loungers Full time
About the Role

We're looking for an exceptional Assistant Manager to join our team at Loungers. As a key member of our management team, you'll play a vital role in maintaining the high standards that make our Lounges so special.

As Assistant Manager, you'll support the General Manager in delivering exceptional customer experiences, driving sales, and leading a high-performing team. You'll be responsible for the day-to-day running of the Lounge, including rotas, team engagement, and customer feedback.

We're looking for someone who is passionate about hospitality, has excellent people management skills, and can drive results in a fast-paced environment. If you're a natural leader with a flair for talent spotting and a passion for delivering exceptional customer experiences, we'd love to hear from you.

What You'll Get
  • Overtime pay for every hour worked over contracted hours
  • Staff food on every shift
  • 50% off staff discount to enjoy outside working hours from day one
  • Paid breaks
  • 28 days holiday (inclusive of Bank Holidays) pro rata
  • Enhanced maternity and paternity pay after 2 years service
  • The most talked-about staff party in hospitality - Loungefest
  • Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
  • Company pension scheme
  • Long service awards
  • Power over your pay with Wagestream
  • Emotional and practical support via the Licenced Trade Charity
  • Great opportunity for personal development and career progression in a fast growing business
  • Achievable bonuses
  • Tips shared equally across the team, based on hours worked
  • Christmas and Boxing Day off
What We're Looking For
  • You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, caf or coffee shops.
  • You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
  • A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting.
  • Extremely driven and relentless at overcoming challenges or obstacles.
  • Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
  • Good communication skills with the ability to build rapport and trust.
  • Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
  • Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.

If you want to find out more about us, follow us on LinkedIn or @life.at.lounge on TikTok

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