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Housekeeping Team Lead

2 months ago

Bala, United Kingdom Château de Mercuès Full time
Job Overview

At Château de Mercuès, we are seeking a highly skilled and experienced Housekeeping Team Lead to join our team. As a key member of our housekeeping department, you will be responsible for leading a team of housekeeping staff in providing exceptional service to our guests.

Key Responsibilities
  • Lead a team of housekeeping staff in servicing guest rooms and suites, lounge areas, and cloakrooms to the highest standards.
  • Develop and implement effective housekeeping procedures to ensure a seamless guest experience.
  • Collaborate with other departments to ensure seamless communication and coordination.
  • Conduct regular team meetings and provide feedback to ensure staff are meeting expectations.
  • Monitor and maintain high standards of cleanliness and organization throughout the hotel.
Requirements
  • At least two years' experience in a hospitality environment, with at least one year's experience in a supervisory capacity.
  • Excellent leadership and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong attention to detail and ability to maintain high standards.
Benefits
  • Competitive salary.
  • Gratuities.
  • Meals on duty.
  • Onsite parking.
  • Generous employee discounts.