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Technical Support Specialist

2 months ago


Cowdenbeath, Fife, United Kingdom Global Technology Solutions Ltd Full time

Job Title: Desktop Support Specialist

Location: Global Technology Solutions Ltd

Duration: 6-month contract

Rate: £115 per day via umbrella

Key Responsibilities:

• Provide technical support and troubleshooting for end-user devices, including hardware and software issues

• Ensure timely and effective resolution of technical problems

• Collaborate with internal teams to resolve complex technical issues

• Develop and maintain technical knowledge and skills to stay up-to-date with industry developments

• Communicate technical information to non-technical stakeholders

• Participate in on-call rotations to provide 24/7 support

Requirements:

• Strong technical knowledge and problem-solving skills

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment

• Strong analytical and troubleshooting skills

• Experience with IT service management tools and technologies

• Strong understanding of IT security principles and best practices

If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity to join our team at Global Technology Solutions Ltd.