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Technical Support Specialist
2 months ago
Job Title: Desktop Support Specialist
Location: Global Technology Solutions Ltd
Duration: 6-month contract
Rate: £115 per day via umbrella
Key Responsibilities:
• Provide technical support and troubleshooting for end-user devices, including hardware and software issues
• Ensure timely and effective resolution of technical problems
• Collaborate with internal teams to resolve complex technical issues
• Develop and maintain technical knowledge and skills to stay up-to-date with industry developments
• Communicate technical information to non-technical stakeholders
• Participate in on-call rotations to provide 24/7 support
Requirements:
• Strong technical knowledge and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong analytical and troubleshooting skills
• Experience with IT service management tools and technologies
• Strong understanding of IT security principles and best practices
If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity to join our team at Global Technology Solutions Ltd.