Order Fulfillment Specialist
3 weeks ago
We are seeking a highly skilled Customer Service Administrator to join our team at Reed. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients.
The ideal candidate will have excellent communication skills, be able to handle customer inquiries with ease, and possess a strong attention to detail.
Responsibilities:
- Provide accurate and timely responses to customer inquiries via phone and email.
- Process orders with precision and efficiency, ensuring seamless delivery to our clients.
- Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Develop and maintain a deep understanding of our products and services to provide informed solutions to customers.
Requirements:
- Proven experience in a customer-facing role, preferably in a call center or customer service environment.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong problem-solving skills, with the ability to think critically and resolve complex customer issues.
- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
- Strong attention to detail, with a focus on accuracy and quality in all aspects of the job.
We offer a competitive salary and a comprehensive benefits package, including opportunities for professional growth and development.
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Order Fulfillment Specialist
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Order Processing Specialist
4 days ago
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Order Processing Specialist
4 days ago
Stratford-upon-Avon, Warwickshire, United Kingdom Reed Full timeWe are seeking a highly skilled Customer Service Administrator to join our team at Reed.The ideal candidate will have excellent communication skills and be able to handle customer inquiries over the phone with ease.Responsibilities:Handle customer inquiries over the phone and provide accurate information.Process orders on internal CRMs accurately and...
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Warehouse Operative
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