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Customer Service and Reception Specialist

2 months ago


Ripley, United Kingdom Places Leisure Careers Full time
Position Overview:
As a key member of our team, you will play a vital role in creating a welcoming atmosphere for our clients. Your responsibilities will include providing exceptional customer service and managing front desk operations effectively.

Key Responsibilities:
  • Foster meaningful connections with clients, ensuring a personalized experience.
  • Handle daily operational tasks with efficiency and confidence.
  • Promote the benefits of physical activity and contribute to our mission of enhancing community health.
  • Utilize sales techniques and tools to drive membership engagement.
  • Maintain a strong focus on sales targets and customer satisfaction.
  • Deliver top-notch customer service, addressing inquiries in a friendly and professional manner.
About You:
We are looking for an individual who is proactive, organized, and passionate about customer service. You should be able to manage multiple tasks while maintaining a positive attitude and a commitment to excellence.

Benefits:
We offer a comprehensive benefits package designed to support your personal and professional growth, including:
  • Competitive compensation aligned with industry standards.
  • Health and fitness membership for you and your family.
  • Flexible working arrangements to suit your lifestyle.
  • Opportunities for ongoing training and development.
  • Access to a pension scheme and healthcare cashback plan.
  • Generous discounts on activities and services.
We value our employees and strive to create an environment where everyone can thrive.