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Store Manager
2 months ago
Job Summary
Frasers Group is seeking a highly skilled and experienced Store Manager to lead our luxury fashion retail team. As a Store Manager, you will be responsible for driving sales growth, managing a high-performing team, and delivering exceptional customer service.
Key Responsibilities
- Maximise sales revenue and exceed targets by identifying opportunities to improve performance and implementing effective strategies.
- Lead and motivate a team of sales associates to achieve sales targets and deliver exceptional customer service.
- Develop and maintain a deep understanding of our luxury fashion brand, including product knowledge and market trends.
- Ensure the store is visually appealing and merchandised to the highest standard, in line with Frasers Group's brand guidelines.
- Monitor local competitors and stay up-to-date with market trends to ensure the store remains competitive.
- Manage and maintain accurate records of sales, customer interactions, and team performance.
- Collaborate with the wider Frasers Group team to achieve business objectives and drive growth.
Requirements
- Proven experience in a luxury fashion retail environment, with a strong track record of sales growth and team management.
- Excellent leadership and motivational skills, with the ability to inspire and develop a high-performing team.
- Strong communication and interpersonal skills, with the ability to build relationships with customers, colleagues, and stakeholders.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
- Deep understanding of the luxury fashion market, including trends, brands, and customer behavior.
Personal Qualities
- Confident and assertive, with a positive and enthusiastic attitude.
- Highly organised and able to prioritise tasks effectively.
- Strong analytical skills, with the ability to interpret sales data and make informed decisions.
- Passionate about luxury fashion and committed to delivering exceptional customer service.
