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Hospitality Team Member

3 months ago


London, Greater London, United Kingdom Roehampton Club Ltd Full time

Bar Service Associate - Roehampton Club

Reporting to the Bar Manager

Casual part-time hours including flexible shifts

Competitive hourly rate

Roehampton Club is a distinguished private member multisport facility located in southwest London, offering an extensive range of sports and premium catering services to our members.

Role Overview:

The primary objective of this role is to assist in the daily operations of the Food & Beverage Department.

Key Responsibilities:

  • Deliver exceptional member satisfaction by fostering a positive and proactive service attitude.
  • Maintain high standards of service and cleanliness across all Food & Beverage areas.
  • Ensure compliance with club service protocols and cleanliness standards.
  • Effectively serve Food & Beverage while promoting upselling opportunities in line with the club's service guidelines.
  • Support the efficient operation of the bar, including stock management, beer line maintenance, and preparation tasks.
  • Participate in daily pre-shift briefings to review upcoming events, special requests, and product offerings.
  • Regularly clean and inspect storage areas and service rooms.
  • Process cash transactions and payments in accordance with club policies.
  • Adhere to all health, safety, and security regulations as mandated by the club.
  • Engage actively in departmental meetings to contribute to team objectives.

Ideal Candidate Attributes:

  • Previous experience in a bar or hospitality setting.
  • Friendly demeanor with a professional appearance.
  • Strong time management capabilities.
  • Team-oriented with the ability to work independently when necessary.
  • Comprehensive understanding of health and safety regulations and hygiene standards.

Employee Benefits: Uniform provision and meals during shifts, on-site parking available.

This job description serves as a guideline and may include additional tasks as required by the club.