Sales Associate

2 months ago


Gloucester, Gloucestershire, United Kingdom Moss Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Moss. As a Brand Ambassador, you will be responsible for delivering an exceptional customer experience, providing personalized styling options, and promoting customer service excellence.

Key Responsibilities
  • Customer Experience: Deliver an exceptional customer experience, following the Moss Essential Steps of Service, and actively greeting, listening, and confidently offering individual bespoke advice.
  • Product Knowledge: Have strong product knowledge for all our services, including Hire, Custom Made, Retail, Alterations, Ship from Store, and proactively use this to tailor the customer experience.
  • Store Performance: Be aware of external opportunities that could improve store performance and provide the best customer experience, improving service based on feedback from Feefo and Mystery Shops.
  • Stock and Cash Control: Assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimize cash loss and stock loss.
  • Appointment Process: Follow the Appointment process by utilizing the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately.
Requirements
  • Technical Skills: Basic Product Knowledge involves understanding the features, benefits, and products available in the store. POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems.
  • Personal Attributes: Reflects the aesthetic of Moss through personal style and presentation. Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand. Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence.
Benefits
  • Employee Discount: 70% discount across all our stores.
  • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
  • Refer a Friend: We recognize and reward successful referrals for Managers with a £500 bonus.
  • Season Ticket Loan: Financial support for commuting.
  • Cycle to Work Scheme: Encouraging eco-friendly travel.
  • Discounted Gym Membership: Promoting physical health and fitness.
  • Life Insurance: Providing peace of mind for colleagues.
  • Ongoing Development: Tailored to suit your career ambitions from day one.
  • Access to Moss Learning: An online learning platform for skill enhancement.
  • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
  • New Baby Gift: Celebrating important personal milestones of colleagues.

  • Sales Associate

    1 month ago


    Gloucester, Gloucestershire, United Kingdom The North Face Full time

    About The North FaceWe are a global apparel company that connects people to the lifestyles they cherish through our family of iconic brands. Our purpose is to power movements of sustainable and active lifestyles for the betterment of people and our planet.About the RoleWe are seeking a Sales Associate to join our team at The North Face in Gloucester Quays....

  • Sales Associate

    2 weeks ago


    Gloucester, Gloucestershire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a Sales Associate to join our retail team in Gloucester, United Kingdom. As a Sales Associate, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the...

  • Sales Associate

    1 week ago


    Gloucester, Gloucestershire, United Kingdom NEXT Full time

    Key Responsibilities:We are seeking a Sales Associate to join our team in one of our retail stores. As a Sales Associate, you will be responsible for creating an amazing shopping experience for our customers. You will combine your expert understanding of our products with a friendly, welcoming approach to provide exceptional customer service within the...


  • Gloucester, Gloucestershire, United Kingdom Farmfoods Full time

    Job Title: Retail Sales AssociateAbout the Role:We are seeking a Retail Sales Associate to join our team at Farmfoods. As a Retail Sales Associate, you will be responsible for providing excellent customer service, handling stock, and working with the team to maintain a safe and clean shopping environment.Key Responsibilities:Provide a friendly and welcoming...


  • Gloucester, Gloucestershire, United Kingdom Farmfoods Full time

    Job Title: Retail Sales AssociateJob Summary:We are seeking a Retail Sales Associate to join our team at Farmfoods. As a Retail Sales Associate, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales targets.Key...


  • Gloucester, Gloucestershire, United Kingdom HomeSense Full time

    Role OverviewAs a Sales and Growth Associate at HomeSense, you will be part of a dynamic team that drives sales and growth in our retail stores. Your primary responsibility will be to provide exceptional customer service and sales support to our customers, ensuring a positive shopping experience.Key Responsibilities Provide excellent customer service,...


  • Gloucester, Gloucestershire, United Kingdom Nike (New) Full time

    We're looking for a dynamic and enthusiastic Retail Sales Associate to join our team at Converse. As a key member of our sales team, you'll be responsible for creating a fun and knowledgeable environment for our customers and teammates. You'll support the customer sales journey from start to finish, authentically and passionately, and be professional,...

  • Retail Sales Associate

    2 months ago


    Gloucester, Gloucestershire, United Kingdom Farmfoods Full time

    Job Summary:We are seeking a reliable and friendly Retail Sales Associate to join our team at Farmfoods. As a Retail Sales Associate, you will be responsible for providing excellent customer service, handling stock, and working collaboratively with your team to maintain a safe and clean shopping environment.Key Responsibilities:Provide a warm and welcoming...

  • Sales Associate

    1 month ago


    Gloucester, Gloucestershire, United Kingdom Moss Full time

    About UsMoss is a leading menswear brand with a rich history and a passion for delivering exceptional customer experiences. Our vision is to be admired for our craft, experience, and sustainability, and we're committed to making a positive impact on our customers and the environment.Job SummaryWe're seeking a highly skilled and dedicated Sales Associate to...

  • Sales Associate

    1 month ago


    Gloucester, Gloucestershire, United Kingdom Moss Full time

    About UsMoss is a leading menswear brand with a rich history and a passion for delivering exceptional customer experiences. Our vision is to be admired for our craft, experience, and sustainability, and we're committed to making a positive impact on our customers and the environment.Job SummaryWe're seeking a highly skilled and dedicated Sales Associate to...


  • Gloucester, Gloucestershire, United Kingdom Nike (New) Full time

    We're looking for a dynamic and enthusiastic individual to join our Converse team as a Retail Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales, and maintaining a positive and engaging store environment.About the RoleProvide outstanding customer service, ensuring a positive...


  • Gloucester, Gloucestershire, United Kingdom Nike (New) Full time

    We're looking for a dynamic and enthusiastic individual to join our Converse team as a Retail Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales, and maintaining a positive and engaging store environment.About the RoleProvide outstanding customer service, ensuring a positive...


  • Gloucester, Gloucestershire, United Kingdom Nike (New) Full time

    We're looking for a dynamic and enthusiastic individual to join our Converse team as a Retail Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a positive and engaging store environment, and driving sales growth through effective product knowledge and sales techniques.Key...


  • Gloucester, Gloucestershire, United Kingdom Nike (New) Full time

    We're looking for a dynamic and enthusiastic individual to join our Converse team as a Retail Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a positive and engaging store environment, and driving sales growth through effective product knowledge and sales techniques.Key...


  • Gloucester, Gloucestershire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a Retail Sales Associate to deliver exceptional customer service and support the store's day-to-day operations in Gloucester, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual...


  • Gloucester, Gloucestershire, United Kingdom JD Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Fishing Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring our customers receive the best possible shopping experience while in our store.Key ResponsibilitiesEngage with customers...


  • Gloucester, Gloucestershire, United Kingdom JD Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Fishing Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring our customers receive the best possible shopping experience while in our store.Key ResponsibilitiesEngage with customers...


  • Gloucester, Gloucestershire, United Kingdom Converse Full time

    At Converse, we're looking for a dynamic and enthusiastic Retail Sales Associate to join our team. As a key member of our sales team, you'll be responsible for creating a fun and knowledgeable environment for our customers and teammates.Key Responsibilities:Supporting the customer sales journey from start to finish, authentically and passionatelyBeing...


  • Gloucester, Gloucestershire, United Kingdom JD Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Fishing Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring our customers receive the best possible shopping experience while in our store.Key ResponsibilitiesEngage with customers...


  • Gloucester, Gloucestershire, United Kingdom JD Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Fishing Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring our customers receive the best possible shopping experience while in our store.Key ResponsibilitiesEngage with customers...