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Support Specialist
2 months ago
We are seeking a highly motivated and compassionate Support Worker to join our team at LiveWest. As a Support Worker, you will play a vital role in providing support and guidance to veterans who are homeless or at risk of homelessness.
Key Responsibilities:
- Provide holistic support to veterans, including assistance with managing tenancies, benefits, and daily living tasks.
- Work closely with referral partners, including Operation Fortitude, to assess needs and risks and ensure the service is suitable for prospective customers.
- Conduct Risk and Needs Assessments and Support Plans to ensure effective support is provided.
- Liaise with other professionals, including healthcare providers and social services, to ensure a comprehensive support network.
- Assist with caseload management and maintain accurate records.
Requirements:
- Experience in a similar role or lived experience of supporting vulnerable individuals.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- Accurate record keeping and computer skills.
- Ability to work under pressure and meet deadlines.
- Resilience and adaptability in a challenging environment.
- Knowledge of welfare and housing benefits, as well as safeguarding procedures.
What We Offer:
- A competitive salary and benefits package, including a defined contribution pension scheme and discretionary bonus scheme.
- Ongoing training and development opportunities, including coaching and professional qualification support.
- A supportive and inclusive work environment, with a focus on employee well-being.
- The opportunity to make a positive impact on the lives of vulnerable individuals and contribute to the mission of LiveWest.