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Fleet Operations Manager
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Tamworth, United Kingdom Mi Talent Group Full timeFleet Operations Manager required for our national transport client based in Tamworth. We are looking to recruit an experienced Fleet Operations Manager who is able to manage demanding deadlines and liaise with the operational and senior management team. You will be joining a dynamic and passionate team, who are constantly looking to grow and...
Fleet Operations Manager
2 months ago
We are seeking an experienced Fleet Operations Manager to join our dynamic team at Mi Talent Group. As a key member of our operations team, you will be responsible for managing and leading a team of administrators based at our head office in Tamworth.
Key Responsibilities- Manage and mentor a team of fleet administrators working different shift patterns.
- Oversee all administration duties and correct allocation of duties, ensuring completion within agreed timescales.
- Set objectives, provide feedback, and conduct performance reviews on a regular basis.
- Develop the administration team to create a culture of innovation and a 'can do' approach.
- Insurance Claims Management:
- Oversee the processing and resolution of fleet-related insurance claims.
- Collaborate with the company Insurance Manager and our insurers to ensure timely settlements and maximum recovery of both at fault and non-fault claims.
- Work with other departments to ensure that all elements of loss incurred in a claim are recorded and recovered.
- Administration of various systems; include in house management database and various government portals.
- Ensure all fleet activities are monitored, completed with any corrective actions agreed, resulting in clear improvements.
- Ensure compliance with required safety and regulatory standards.
- Be the owner of the operational fleet list and ensure that it links into the financial fleet master asset list.
- Ability to contribute to and preferably write key fleet business justification document such as: Project papers, Asset disposals, Vehicle specifications, Monthly reports and Fleet presentations.
- Collect and analyse fleet performance data.
- Generate reports to identify trends and opportunities for improvement.
- Produce monthly reports and update KPI's supporting any agreed corrective actions.
- Drive collaboration between Fleet and other key departments such as Finance, Central Operations, Transport Managers, Compliance.
- Communicate effectively with internal and external partners.
- Strong leadership and team management skills.
- Sound logistics/transport background.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
- Excellent analytical and problem-solving abilities.
- Strong communication both verbally, written and interpersonal skills.
- Able to manage deadlines and liaise with the operational and senior management team.
- Ability to effectively communicate with suppliers and key stakeholders in a professional and constructive manner.
- Collaborate with peers to balance daily workloads and support the business requirements.
- Familiarity with fleet management software is desirable.
- Must work on own initiative and as part of a team and be capable of producing KPI's and reports for senior management.
