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Administrative Support Specialist

2 months ago

United Kingdom London School of Design & Marketing Full time

Exciting Career Opportunity at London School of Design & Marketing

We are seeking a proactive individual to take on a pivotal role within our organization, contributing to a vibrant and dynamic work atmosphere. The successful candidate will demonstrate outstanding communication abilities, flexibility, and a progressive mindset. Collaborating effectively with both commercial and academic personnel, you will be tasked with providing exceptional support services to our student body.

  • Validation of academic documentation
  • Following up on outstanding student paperwork
  • Issuing student registration correspondence
  • Addressing student inquiries through internal communication channels
  • Distributing student achievement notifications
  • Documenting various student-related information
  • Managing payment plans for courses
  • Overseeing and collecting overdue payments
  • Generating invoices, receipts, and credit notes
  • Handling supplier invoice processing

Qualifications:

Fluency in English along with either Spanish or Portuguese

Strong technological proficiency, with experience in Salesforce considered advantageous

Background in customer service within the Higher Education sector

Exceptional written and verbal communication capabilities

Interpersonal skills to manage inquiries effectively

This is a full-time position based in London.

About LSDM:

London School of Design & Marketing is a premier institution offering digital-first design and marketing programs to students globally. As a leader in online education, we provide accredited undergraduate, postgraduate, and executive courses.