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Apprentice Food and Beverage Team Lead

2 months ago

Glasgow, Glasgow City, United Kingdom ASVA: Association of Scottish Visitor Attractions Full time
Job Title: Apprentice Food and Beverage Supervisor

Job Summary:

We are seeking a highly motivated and organized individual to join our team as an Apprentice Food and Beverage Supervisor. As a key member of our catering operations team, you will be responsible for supporting the smooth running of our food and beverage services, ensuring exceptional customer experiences, and contributing to the development of a responsive and efficient team.

Key Responsibilities:

  • Assist in the daily supervision and operation of our catering outlets, including the Café and Corporate Events.
  • Support the Event Operations Manager and Assistant Operations Manager in the operational delivery of all catering outlets and Corporate Events activities.
  • Supervise catering outlets and corporate events under the direction of the Events and Food & Beverage Management Team.
  • Deliver GSC's Customer Service Promise and ensure customer satisfaction through an integrated and co-ordinated 5-star service level to all customers at point of contact.
  • Assist with training and development of a responsive catering team to ensure 5-star customer service delivery.
  • Work collaboratively with the team to achieve high standards and a passion for excellence in both catering and customer service.

Requirements:

  • A friendly, professional, and hardworking attitude.
  • The ability to work as part of a team and contribute to a positive and inclusive work environment.
  • High standards with a passion for excellence and creativity in both catering and customer service.
  • A flexible approach to meet overall deadlines and needs of GSC, both within and out-with your own department.
  • Ability to work evenings, weekends, and holidays as required.