Regulatory Compliance Officer
3 weeks ago
Teleperformance is seeking a highly skilled Regulatory Compliance Manager to join our team. As a key member of our Privacy, Risk and Compliance department, you will play a critical role in ensuring that our services meet the highest standards of regulatory compliance.
Key Responsibilities:- Maintain and continuously improve our company's FS Governance frameworks and models.
- Work closely with operational partners and stakeholders to ensure all compliance metrics are met and resolve any gaps.
- Be the primary point of contact for the FCA, delivering all required company reporting and ensuring compliance with the FCA Handbook.
- Support clients with FCA or FS compliance matters.
- Support sales activity, providing guidance to the sales team on what is and is not possible, and developing new processes as required.
- Maintain an audit schedule to conduct monitoring reviews on all LOB to ensure compliance with regulations and processes.
- Operate as the FCA SME, proactively maintaining knowledge of changing regulatory requirements.
- Provide input to and run the FS Governance forum, attending Board meetings when required.
- Prepare detailed reports and dashboards on the status of each client's FS compliance and influence improvements or changes as needed.
- Build knowledge of clients, processes, and regulatory frameworks to contribute to and support ongoing contractual relationships.
- Attend weekly, monthly, and quarterly client reviews as required to ensure all regulatory compliance requirements are discussed and related issues are addressed.
- Be an advocate for increasing regulatory compliance awareness and work with the Risk Assurance Manager to continually increase awareness across the business.
- A proven track record of working with the FCA and knowledge of the FCA Handbook, including an understanding of financial products.
- The ability and experience in creating high-performing teams.
- At least 5 years' experience in a Compliance and/or Risk role from within the banking and financial services sector.
- Educated to degree level (desirable).
- Compliance or Risk qualifications, e.g., ICA or IRM (desirable).
- Very strong experience of developing and maintaining governance frameworks, processes, controls, reporting, etc.
- Comfortable working in a fast-paced and innovative environment with a degree of collaboration and autonomy.
- Excellent written and verbal communication skills.
- Good time management.
- Excellent presentation skills.
- Confident communicator with the ability to influence at all levels.
Salary up to: £65K
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Regulatory Compliance Specialist
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St. Judes, United Kingdom Teleperformance Full timeJob Title: Regulatory Compliance ManagerTeleperformance is seeking a highly skilled Regulatory Compliance Manager to join our team. As a key member of our Privacy, Risk and Compliance department, you will be responsible for ensuring that our delivery of service meets FCA regulatory standards and contractual requirements.Key Responsibilities:Maintain and...
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Regulatory Compliance Specialist
3 weeks ago
St. Judes, United Kingdom Teleperformance Full timeJob Title: Regulatory Compliance ManagerTeleperformance is seeking a highly skilled Regulatory Compliance Manager to join our team. As a key member of our Privacy, Risk & Compliance department, you will be responsible for ensuring that our delivery of service for Teleperformance, its clients, and their customers is compliant with FCA regulatory standards and...
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Regulatory Compliance Specialist
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St. Judes, United Kingdom Teleperformance Full timeJob Title: Regulatory Compliance ManagerTeleperformance is seeking a highly skilled Regulatory Compliance Manager to join our team. As a key member of our Privacy, Risk & Compliance department, you will be responsible for ensuring that our delivery of service for Teleperformance, its clients, and their customers is compliant with FCA regulatory standards and...
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Regulatory Compliance Manager
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