Senior Pharmacy Technician Leader

4 weeks ago

Southampton, Southampton, United Kingdom University Hospital Southampton NHS Trust Full time

Position Overview

University Hospital Southampton NHS Foundation Trust is pleased to present an exceptional opportunity to join our team.

Below is a comprehensive outline of the responsibilities associated with this role.

Key Responsibilities

If you are interested in advancing your career by leading a team within a vibrant and innovative pharmacy service, we encourage you to consider this position.

We are seeking a permanent, experienced pharmacy technician who is eager to progress in their professional journey. A strong emphasis on service enhancement and personnel management is essential. If this aligns with your career goals, this role may be ideal for you.

We value enthusiasm and commitment to teamwork, coupled with effective communication skills. We offer additional training and development opportunities to support your growth. Our Medicines Management team comprises 25 technicians of various levels and 6 support staff.

UHS is dedicated to providing outstanding training and development, ensuring you have the best opportunities to achieve your career aspirations. The development of our personnel is fundamental to delivering high-quality, safe, and effective care. We provide a supportive environment for professional growth, and our staff survey results reflect our commitment to facilitating your career advancement.

About Our Organization

As one of the largest acute teaching Trusts in England, we offer numerous learning and development opportunities to help you reach your career objectives.

Non-clinical roles may involve a combination of on-site and remote work. Specific details and flexible working arrangements can be discussed during the interview process. Employees at UHS have access to a variety of NHS discounts, a minimum of 35 days of paid leave (pro rata), and a generous pension scheme.

Southampton is a desirable location for both living and working, situated on the south coast, with an international airport and direct train services to major cities. The New Forest National Park and the stunning beaches of the Jurassic coast are also nearby. The cost of living in the city is approximately 20% lower than in major metropolitan areas, and there are 14 schools rated outstanding by educational authorities.

Job Duties

Attached is the person specification document that outlines the essential and desirable skills and experiences required for this position. We highly recommend reviewing this document and utilizing it when completing your application, as these criteria guide hiring managers during the selection process.

For an overview of the primary duties associated with this role, please refer to the Job Description and Main Responsibilities section below. To gain a deeper understanding of the daily responsibilities, please read the full job description document attached.

Our department is committed to ongoing professional development and training for all staff members. The successful candidate will be expected to pursue further education in:

  • In-house competencies
  • Medicines Management (if not already accredited)
  • Patient counseling
  • Individual personal development plans
  • Management skills and leading change
  • Service improvement

Your role will primarily involve collaborating with a diverse range of professionals and our extensive pharmacist team. Your responsibilities will include:

  • Overseeing the medicines management team, with direct line management for a group of at least 15 staff members of varying grades
  • Conducting individual performance reviews, staff management, and policy evaluations
  • Assisting the senior medicines management team with service development initiatives
  • Line managing the Senior support workers within your team and fostering their development
  • Maintaining your ward-based role as a medicines management technician and accredited checking technician

We can offer opportunities to explore other pharmacy department specialties, including Aseptics, training, IT, dispensary, or clinical trials. If you are eager to learn more about key procedures or specialties within the hospital, arrangements can be made. For those aspiring to a managerial career, we are a large department with a proven track record of enhancing technicians' leadership capabilities, and several technicians currently manage their own services.

Person Specification

Trust Values

Essential Attributes

  • Patient-Centric Values
  • Commitment to Continuous Improvement
  • Collaborative Teamwork

Qualifications, Knowledge, and Experience

Essential Qualifications

  • NVQ3, BTEC in pharmaceutical science, or equivalent. Technician registered with GPhC.
  • One of the following additional specialist pharmacy qualifications: Recognized accuracy checking qualification/accreditation, Medicines management qualification, TAQA assessor or equivalent teaching/training qualification, CIPS level 4 Foundation management or equivalent demonstrable experience in operational management of staff and workload.
  • Extensive post-qualification pharmacy knowledge/experience in one or more areas of pharmacy specialization.
  • Experience in staff management/operational workload and workforce supervision.
  • Recruitment and selection experience.
  • Competence in the accurate supply of medicines (in hospital or community pharmacy).
  • Evidence of commitment to ongoing CPD and personal and professional development.
  • Experience in addressing and resolving customer/patient complaints.
  • Familiarity with ESR and E-rostering systems.

Desirable Qualifications

  • Experience in leading a team.
  • One of the following additional specialist pharmacy qualifications: Recognized accuracy checking qualification/accreditation, Medicines management qualification, TAQA assessor or equivalent teaching/training qualification, CIPS level 4 Foundation management or equivalent demonstrable experience in operational management of staff and workload.
  • Quality/Service improvement qualification.
  • Awareness of current professional regulations/issues.
  • Experience with JAC or similar computer stock control systems.
  • Experience in service development and/or design and implementation of audits.
  • Experience relevant to the role applied for, including logistics, providing a ward-based medicines management service, clinical trials or research experience, aseptic services experience.
  • Experience in mentoring, coaching, or motivating others.
  • Familiarity with ESR and E-rostering systems.

Skills and Competencies

Essential Skills

  • Attention to Detail
  • Effective Communication
  • General IT Proficiency
  • Proficiency in Microsoft Office
  • Influencing Skills
  • Interpersonal Skills
  • Adaptability
  • Time Management
  • Prioritization
  • Delegation
  • Emotional Intelligence
  • Leadership Skills

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