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Customer Service Representative

2 months ago


Frome, Somerset, United Kingdom Sainsbury's Full time
About the Role

We are seeking a highly motivated and organized individual to join our team as an Online Assistant. As an Online Assistant, you will play a critical role in ensuring our customers receive their online orders in a timely and efficient manner.

Key Responsibilities
  • Picking and packing online customer orders with attention to detail and a focus on quality
  • Working in a fast-paced environment with a focus on customer satisfaction
  • Collaborating with colleagues to achieve team goals and objectives
  • Providing excellent customer service and resolving any issues that may arise
  • Working in a warehouse environment with a focus on safety and efficiency
What We Offer
  • A competitive rate of pay
  • A range of benefits, including a discount card, free food and hot drinks, and generous holiday entitlement
  • Opportunities for career development and progression
  • A supportive and inclusive work environment
Requirements
  • Ability to work in a fast-paced environment with a focus on customer satisfaction
  • Excellent communication and teamwork skills
  • Ability to lift and move shopping containers up to 15kg
  • Comfortable working with new technology

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and organized individual who is passionate about delivering excellent customer service, we would love to hear from you.