Cybersecurity Operations Manager

2 months ago

Preston, Lancashire, United Kingdom Expleo Full time
{"Responsibilities": "Key Responsibilities
  • Ensure accurate and timely booking of staff time to the appropriate project codes and optimize team member utilization rates.
  • Oversee the management of booking codes and the approval of time-sheets to ensure compliance and accuracy.
  • Support business engagement by generating quote codes, conducting financial checks, preparing necessary documentation, and monitoring the tracking of quote codes and associated budgeted hours.
  • Manage client relations and engagement throughout project delivery, including conducting follow-up engagements to ensure high levels of client satisfaction.
  • Generate and monitor project revenue, and manage the full life-cycle of invoices, including issuing, receipt, advanced authorizations, and contract variations.
  • Support the sales process by ensuring adherence to Quality Assurance standards and compliance with Quality Management System (QMS) procedures to successfully pass audits.
  • Oversee the project reporting process and maintain an updated resource tracker to monitor project progress and resource allocation effectively.
  • Facilitate practice file management and drive continuous improvements in configuration management by tracking and following up on action items to ensure timely completion.
  • Assist staff members in the Talent Pool by aligning their efforts with weekly priorities set by leads, thereby maximizing their productivity and contribution.
Qualifications
  • Relevant education or industry-recognized certifications in management-related subjects suited to this role (MSc, BSc, PMP, APM, PRINCE2, Agile)
Essential Skills
  • Strong leadership, communication, and organizational skills.
  • Familiarity with project management tools, time-tracking software, and risk management tools.
  • Excellent verbal and written communication skills.
  • Keen attention to detail and accuracy.
  • Strong analytical and problem-solving skills.
  • Ability to lead and motivate a team.
  • Adaptability to changing project requirements and the ability to work under pressure
Desired Skills
  • Understanding of cybersecurity principles and practices.
Experience
  • Minimum of 5 years of experience in a management role.
  • Proven track record in managing complex projects.
  • Experience in client relations and engagement.
  • Familiarity with quality management systems and compliance procedures.
  • Financial management experience, including budgeting and invoicing.
  • Experience in resource management and optimization.
Requirements
  • Have the right to work in the UK.
  • Current or eligibility to achieve at a minimum SC clearance.
Benefits
  • Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges
  • We empower all passionate technology-loving professionals by allowing them to expand their skills and take part in inspiring projects
  • Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses
  • Competitive company benefits
  • Always working as one team, our people are not afraid to think big and challenge the status quo

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