Current jobs related to Global Customer Success Manager - Leeds, Leeds - thebigword
-
Lecturer in Global Management
4 weeks ago
Leeds, Leeds, United Kingdom GBS Global Applied Knowledge Full timeJob Title: Lecturer in Global ManagementWe are seeking a highly motivated and experienced Lecturer in Global Management to join our academic team at GBS Global Applied Knowledge. The successful candidate will have a strong background in Global Management and a passion for teaching.Main Responsibilities:Deliver lectures, facilitate discussions, and guide...
-
Lecturer in Global Management
4 weeks ago
Leeds, Leeds, United Kingdom GBS Global Applied Knowledge Full timeJob Title: Lecturer in Global ManagementWe are seeking a highly motivated and experienced Lecturer in Global Management to join our academic team at GBS Global Applied Knowledge. The successful candidate will have a strong background in Global Management and a passion for teaching.Main Responsibilities:Deliver lectures, facilitate discussions, and guide...
-
Lecturer in Global Management
4 weeks ago
Leeds, Leeds, United Kingdom GBS Global Applied Knowledge Full timeJob Title: Lecturer in Global ManagementWe are seeking a highly motivated and experienced Lecturer in Global Management to join our academic team at GBS Global Applied Knowledge. The successful candidate will have a strong background in Global Management and a passion for teaching.Main Responsibilities:Deliver lectures, facilitate discussions, and guide...
-
Lecturer in Global Management
4 weeks ago
Leeds, Leeds, United Kingdom GBS Global Applied Knowledge Full timeJob Title: Lecturer in Global ManagementWe are seeking a highly motivated and experienced Lecturer in Global Management to join our academic team at GBS Global Applied Knowledge. The successful candidate will have a strong background in Global Management and a passion for teaching.Main Responsibilities:Deliver lectures, facilitate discussions, and guide...
-
Lecturer in Global Management
4 weeks ago
Leeds, Leeds, United Kingdom GBS Global Applied Knowledge Full timeJob Title: Lecturer in Global ManagementWe are seeking a highly motivated and experienced Lecturer in Global Management to join our academic team at GBS Global Applied Knowledge. The successful candidate will have a strong background in Global Management and a passion for teaching.Main Responsibilities:Deliver lectures, facilitate discussions, and guide...
-
Lecturer in Global Management
4 weeks ago
Leeds, Leeds, United Kingdom GBS Global Applied Knowledge Full timeJob Title: Lecturer in Global ManagementWe are seeking a highly motivated and experienced Lecturer in Global Management to join our academic team at GBS Global Applied Knowledge. The successful candidate will have a strong background in Global Management and a passion for teaching.Main Responsibilities:Deliver lectures, facilitate discussions, and guide...
-
Customer Service Manager
2 weeks ago
Leeds, Leeds, United Kingdom GBS Global Applied Knowledge Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Manager to join our team at GBS Global Applied Knowledge. The successful candidate will be responsible for overseeing the smooth resolution of student enquiries and customer problems, ensuring a positive experience for our students.Main ResponsibilitiesManage a team of Customer...
-
Academic Lecturer in Global Management
2 weeks ago
Leeds, Leeds, United Kingdom GBS Global Applied Knowledge Full timeGlobal Management Lecturer PositionWe are seeking a dedicated and experienced lecturer to join our academic team at GBS Global Applied Knowledge. The ideal candidate will have a strong background in Global Management and a passion for teaching.The successful candidate will be responsible for delivering lectures, facilitating discussions, and guiding students...
-
Academic Lecturer in Global Management
2 weeks ago
Leeds, Leeds, United Kingdom GBS Global Applied Knowledge Full timeAcademic Opportunities at GBS Global Applied KnowledgeWe are currently seeking a dedicated and experienced Academic Lecturer in Global Management to join our academic team at GBS Global Applied Knowledge. The ideal candidate will have a strong background in Global Management and a passion for teaching.The successful candidate will be responsible for...
-
Academic Lecturer in Global Management
2 weeks ago
Leeds, Leeds, United Kingdom GBS Global Applied Knowledge Full timeJob SummaryWe are seeking a highly qualified and experienced Academic Lecturer in Global Management to join our team at GBS Global Applied Knowledge. The successful candidate will be responsible for delivering lectures, facilitating discussions, and guiding students through complex business theories and practices.The ideal candidate will have a strong...
-
Customer Success Manager
3 weeks ago
Leeds, Leeds, United Kingdom BigChange Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Success Advisor to join our team at BigChange. As a key member of our Customer Success Team, you will be responsible for driving growth and retention within our customer base.Your primary focus will be on building strong relationships with our customers, understanding their needs, and...
-
Customer Success Manager
3 weeks ago
Leeds, Leeds, United Kingdom BigChange Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Success Advisor to join our team at BigChange. As a key member of our Customer Success Team, you will be responsible for driving growth and retention within our customer base.Your primary focus will be on building strong relationships with our customers, understanding their needs, and...
-
Academic Lecturer in Global Management
2 weeks ago
Leeds, Leeds, United Kingdom GBS Global Applied Knowledge Full timeGlobal Management Lecturer OpportunityWe are seeking a dedicated and experienced Lecturer in Global Management to join our academic team at GBS Global Applied Knowledge. The ideal candidate will have a strong background in Global Management and a passion for teaching.The successful candidate will be responsible for delivering lectures, facilitating...
-
Customer Service Manager
2 weeks ago
Leeds, Leeds, United Kingdom GBS Global Applied Knowledge Full timeJob DescriptionWe are seeking a highly skilled and experienced Customer Service Manager to join our team at GBS Global Applied Knowledge. The successful candidate will be responsible for overseeing the smooth resolution of student enquiries and customer problems from start-to-finish, ensuring a positive experience for our students.Main...
-
Global Tender Manager
1 month ago
Leeds, Leeds, United Kingdom oilandgas Full timeJob Title - Global Tender ManagerLocation - Leeds, United KingdomTravel Requirements - Travel required approximately 20% of the time (customer meetings or internal meetings)Your MissionLead the bids preparation and submission for global data center construction projects of a strategic customer. Be the single point of contact to the customer for all project...
-
Global Tender Manager
1 month ago
Leeds, Leeds, United Kingdom oilandgas Full timeJob Title - Global Tender ManagerLocation - Leeds, United KingdomTravel Requirements - Travel required approximately 20% of the time (customer meetings or internal meetings)Your MissionLead the bids preparation and submission for global data center construction projects of a strategic customer. Be the single point of contact to the customer for all project...
-
Global Tender Manager
1 month ago
Leeds, Leeds, United Kingdom oilandgas Full timeJob Title - Global Tender ManagerLocation - Leeds, United KingdomTravel Requirements - Travel required approximately 20% of the time (customer meetings or internal meetings)Your MissionLead the bids preparation and submission for global data center construction projects of a strategic customer. Be the single point of contact to the customer for all project...
-
Global Tender Manager
1 month ago
Leeds, Leeds, United Kingdom oilandgas Full timeJob Title - Global Tender ManagerLocation - Leeds, United KingdomTravel Requirements - Travel required approximately 20% of the time (customer meetings or internal meetings)Your MissionLead the bids preparation and submission for global data center construction projects of a strategic customer. Be the single point of contact to the customer for all project...
-
Global Tender Manager
2 weeks ago
Leeds, Leeds, United Kingdom Schneider Electric Norge AS Full timeJob Title - Global Tender ManagerLocation - Leeds or London, United KingdomTravel Requirements - Travel required approximately 20% of the time (customer meetings or internal meetings)Your MissionLead the bids preparation and submission for global data center construction projects of a strategic customer. Be the single point of contact to the customer for all...
-
Global Tender Manager
1 month ago
Leeds, Leeds, United Kingdom Schneider Electric Norge AS Full timeJob Title - Global Tender ManagerLocation - Leeds or London, United KingdomTravel Requirements - Travel required approximately 20% of the time (customer meetings or internal meetings)Your MissionLead the bids preparation and submission for global data center construction projects of a strategic customer. Be the single point of contact to the customer for all...
Global Customer Success Manager
2 months ago
About the Role
We are seeking a highly skilled and experienced Global Customer Success Manager to join our team at thebigword. As a key member of our Customer Success team, you will play a critical role in driving business growth and ensuring customer satisfaction.
Key Responsibilities
- Engage with customers daily to build strong relationships and ensure ongoing satisfaction.
- Support contract-related processes, including rebids, extensions, and direct awards.
- Develop tailored account plans to drive portfolio growth opportunities.
- Act as the primary point of contact for customers, ensuring timely delivery of products and services.
- Monitor customer account metrics and participate in regular client meetings.
- Manage customer projects, aligning their goals with thebigword's objectives.
- Coordinate internally to ensure consistent service delivery and provide comprehensive end-user training.
- Collaborate across departments to meet and exceed customer service level agreements (SLAs).
Requirements
- Proven track record in previous roles such as Account Manager, Key Account Manager, or Customer Success Manager.
- Effective multitasker with keen attention to detail.
- Industry-specific experience with NHS, local or central government, private sector, or events and projects is desirable.
What We Offer
- Access to pay as you earn it through our financial wellbeing platform.
- Generous annual leave entitlement that increases with length of service.
- Healthcare cashback plan.
- Discounts at over 30,000 merchants.
- Employee assistance program.
- Apprenticeships, qualifications, and development opportunities.
- Long-service awards, wedding, and new baby gifts.
- Up to 2 paid volunteer days.
- Equality, diversity, and inclusion committee, CSR committee, and wellbeing committee.
- Discounted taste card membership.
- Free on-site parking.
- Free breakfast.