IT Project Support Specialist

4 weeks ago


Cheltenham, Gloucestershire, United Kingdom CV Library Full time
Project Support Engineer

About the Role:

We are seeking a highly skilled Project Support Engineer to join our team in Cheltenham, Gloucestershire. As a Project Support Engineer, you will be responsible for providing technical support to internal and external customers, ensuring all assigned aspects of the Gateway Lean Innovation Process are met, and maintaining a high level of integrity and confidentiality.

Main Responsibilities:

  1. Provide NPI CAD and documentation support
  2. Conduct CPI activities for existing product platforms and bespoke customer requirements
  3. Provide ERP systems support on NPI and CPI creation and maintenance
  4. Provide technical support to internal and external customers
  5. Assist in test setup and recording of performance
  6. Ensure all assigned relevant aspects of the Gateway Lean Innovation Process are met
  7. Ensure Company Health and Safety requirements are met and good housekeeping standards are achieved in the department
  8. Support in creation of Technical Product Support Information
  9. Respond to Technical enquiries
  10. Validation of design (through prototype and production product testing)
  11. Support successful review and implementation of VAVE activities
  12. Identification and promotion of best practices and methodology for departmental processes

Requirements:

Background and Personal Qualities Experience: 12-18 months minimum experience in engineering design or manufacturing support role.

Qualifications: Minimum of Level 3 HNC/Level 5 HND qualified in Design/Mechanical Engineering or related discipline.

For more information, please contact your local Gi Group office.



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