Night Porter

6 days ago

Winchester, Hampshire, United Kingdom Mercure Winchester Wessex Hotel Full time
Job Description

**Job Title:** Night Porter

**Job Summary:** We are seeking a highly motivated and customer-focused Night Porter to join our team at Mercure Winchester Wessex Hotel. As a Night Porter, you will play a vital role in ensuring the smooth operation of our hotel during the night hours.

Key Responsibilities:
  • Provide exceptional customer service to guests, responding to their queries and requests in a timely and efficient manner.
  • Assist guests with luggage and other requests, ensuring their stay is comfortable and enjoyable.
  • Run night audit reports to ensure accurate financial records and identify areas for improvement.
  • Deliver guest mail, newspapers, and express check-out bills to rooms, maintaining a high level of attention to detail.
  • Demonstrate a high level of customer service at all times, adhering to our hotel's brand standards.
  • Collect room service and breakfast cards, ensuring accurate billing and minimizing errors.
  • Assist Night Management with fire management, walks, and other safety procedures, ensuring the hotel's emergency procedures are up-to-date and effective.
  • Act in accordance with all security and emergency procedures, managing the instigation of these as required.
  • Attend training courses and assist with the Night Team's training and development efforts, ensuring continuous improvement.
  • Demonstrate current knowledge of hotel products, services, pricing, and policies, as well as knowledge of the local area.
  • Assist and support other departments as necessary, promoting a collaborative and supportive work environment.

**Requirements:**

  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to work independently and as part of a team, with a flexible and adaptable approach to work.
  • High level of attention to detail, with a focus on accuracy and efficiency.
  • Ability to work evening, weekend, and night shifts, with a willingness to be flexible with working hours.
  • Knowledge of hotel operations and procedures, with a willingness to learn and develop skills.

**What We Offer:**

  • A competitive salary and benefits package.
  • Opportunities for career development and progression within the hotel group.
  • A supportive and collaborative work environment.
  • Excellent training and development opportunities.

  • Night Porter

    1 month ago

    Winchester, Hampshire, Hampshire, United Kingdom Mercure Winchester Wessex Hotel Full time

    Would you like to work for a company that gives you: £250, up to £1000 cash incentives when referring a friend to come and join our team - T&Cs apply Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up. Rewards your hard work by offering you the below team benefits when you join us: Meals provided whilst...

  • Night Porter

    3 months ago

    Winchester, United Kingdom Winchester Royal Hotel Full time

    **Night Porter**: **£ **per annum****: **Winchester Royal Hotel, Winchester**: Our 16th century Winchester Royal Hotel is the perfect blend of modern and traditional. Classic touches to what was once the capital of England, yet everything you’d expect from a modern hotel, creating memorable experiences for our guests is what we’re good at. Located in...

  • Night Porter

    3 months ago

    Winchester, United Kingdom Holiday Inn Winchester Full time

    **Night Porter**: **£23802 **per annum****: **Holiday Inn Winchester, Winchester**: Our Holiday Inn Winchester is an exciting and innovative hotel where each day is uniquely different. Located on the edge of the beautiful South Downs National Park and within five minutes from Winchester City Centre it’s accessible location and multi-million-pound...

  • Night Porter

    2 months ago

    Winchester, United Kingdom The Winchester Hotel & Spa Full time

    **The Winchester Hotel & Spa**: The Winchester Hotel & Spa has been one of Winchester’s most popular destinations for weekend getaways and spa breaks for over 20 years. The hotel consists of 96 bedrooms across four room types, a relaxing spa with a range of professional treatments as well as a refreshing pool and hot tub, flexible function rooms and a...

  • Night Porter

    3 months ago

    Winchester, United Kingdom Holiday Inn Winchester Full time

    **Night Porter**: **£25391 **per annum****: **Holiday Inn Winchester, Winchester**: Our Holiday Inn Winchester is an exciting and innovative hotel where each day is uniquely different. Located on the edge of the beautiful South Downs National Park and within five minutes from Winchester City Centre it’s accessible location and multi-million-pound...

  • Night Porter

    3 months ago

    Winchester, United Kingdom The Winchester Hotel & Spa Full time

    **Night Porter**: **The Winchester Hotel & Spa**: **Salary**:£22,713 per annum** **Job Type**:Permanent** **Hours**:Full-time** **Town**:Winchester***: The Winchester Hotel & Spa has been one of Winchester’s most popular destinations for weekend getaways and spa breaks for over 20 years. The hotel consists of 96 bedrooms across four room types, a...

  • Night Porter

    3 months ago

    Winchester, United Kingdom The Winchester Hotel & Spa Full time

    **Night Porter**: **The Winchester Hotel & Spa**: **Salary**:£22,713 per annum** **Job Type**:Permanent** **Hours**:Full-time** **Town**:Winchester***: The Winchester Hotel & Spa has been one of Winchester’s most popular destinations for weekend getaways and spa breaks for over 20 years. The hotel consists of 96 bedrooms across four room types, a...

  • Night Porter

    3 months ago

    Winchester, United Kingdom The Winchester Hotel & Spa Full time

    **Night Porter**: **The Winchester Hotel & Spa**: **Salary**:£24,794** **Job Type**:Permanent** **Hours**:Full-time** **Town**:Winchester***: The Winchester Hotel & Spa has been one of Winchester’s most popular destinations for weekend getaways and spa breaks for over 20 years. The hotel consists of 96 bedrooms across four room types, a relaxing spa with...

  • Hotel Night Porter

    3 months ago

    Winchester, United Kingdom Marwell Hotel Full time

    **What will I be doing?** As a Night Porter, you are part of a team that oversees the operation of the hotel overnight ensuring the safety and security of the hotel and guests throughout the shift. Use a computerized system to check guests in and out. You keep accurate records of which guests have arrived at, or left, the hotel. You make sure that any...

  • Night Porter

    2 weeks ago

    Winchester, United Kingdom Mercure Winchester Wessex Hotel Full time

    Would you like to work for a company that gives you: £250, up to £1000 cash incentives when referring a friend to come and join our team - T&Cs apply Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up. Rewards your hard work by offering you the below team benefits when you join us: Meals provided whilst...

  • Night Porter

    3 months ago

    Winchester, United Kingdom Exclusive Collection Full time

    Job Introduction **In a Nutshell** We are actively seeking a part time **Night Porter** at Lainston House Winchester, who will be responsible for the Hotel, the guests and the operation during the night period and to ensure the safety and security of all guests and team members. Main Responsibilities **Lots to do but lots of fun** The **Night Porter**...

  • Night Porter

    3 months ago

    Winchester, United Kingdom Exclusive Collection Full time

    Job Introduction **In a Nutshell** We are actively seeking a **Night Porter** who will be responsible for Lainston House Hotel, the guests and the operation during the night period and to ensure the safety and security of all guests and team members. Main Responsibilities **Lots to do but lots of fun** The **Night Porter** will be responsible for; - The...

  • Night Porter

    3 months ago

    Winchester, United Kingdom Exclusive Collection Full time

    Job Introduction **In a Nutshell** We are actively seeking a (part time) **Night Porter** who will be responsible for the Hotel, the guests and the operation during the night period and to ensure the safety and security of all guests and team members. Main Responsibilities **Lots to do but lots of fun** The **Night Porter** will be responsible for; - The...

  • Casual Night Porter

    3 months ago

    Winchester, United Kingdom The Winchester Hotel & Spa Full time

    **Casual Night Porter**: **The Winchester Hotel & Spa**: **Salary**:£10.92 per hour** **Job Type**:Flexible** **Hours**:Flexible** **Town**:Winchester***: The Winchester Hotel & Spa has been one of Winchester’s most popular destinations for weekend getaways and spa breaks for over 20 years. The hotel consists of 96 bedrooms across four room types, a...

  • Night Porter

    5 days ago

    Winchester, United Kingdom Mercure Winchester Wessex Hotel Full time

    Job Title: Night Porter - Hotel AssistantJob Summary:We are seeking a Night Porter to join our team at Mercure Winchester Wessex Hotel. As a Night Porter, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable.Key Responsibilities:Offer night-hour assistance, including luggage...

  • Night Porter

    7 days ago

    Winchester, United Kingdom Mercure Winchester Wessex Hotel Full time

    Job Title: Night Porter - Hotel AssistantJob Summary:We are seeking a Night Porter to join our team at Mercure Winchester Wessex Hotel. As a Night Porter, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable.Key Responsibilities:Offer night-hour assistance, including luggage...

  • Night Porter, Hotel Du Vin

    3 months ago

    Winchester, United Kingdom Hotel Du Vin Full time

    Night Porter, Hotel du Vin £11.75/hour / 40 hours Permanent, Full Time Contract Winchester 11pm-7am, 5 days/week The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands on role managing the guest expectations and ensuring the standards of the brand are maintained. As guests sleep sound in their...

  • Night Porter, Hotel Du Vin

    3 months ago

    Winchester, United Kingdom Hotel Du Vin Full time

    Night Porter, Hotel du Vin Upto £12.00 including TRONC / 40 Hours (Fulltime) Permanent Contract Winchester The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands on role managing the guest expectations and ensuring the standards of the brand are maintained. As guests sleep sound in their beds,...

  • Night Porter, Hotel Du Vin

    3 months ago

    Winchester, United Kingdom Hotel Du Vin Full time

    Night Porter, Hotel du Vin Up to £12.00 including TRONC / 40 Hours (Fulltime) Permanent Contract Winchester The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands on role managing the guest expectations and ensuring the standards of the brand are maintained. As guests sleep sound in their beds,...

  • Night Porter, Hotel Du Vin

    3 months ago

    Winchester, United Kingdom Hotel Du Vin Full time

    Night Porter, Hotel du Vin £11.75/hour / 40 hours Permanent, Full Time Contract Winchester 11pm-7am, 5 days/week The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands on role managing the guest expectations and ensuring the standards of the brand are maintained. As guests sleep sound in their...

  • Night Porter

    2 months ago

    Winchester, United Kingdom The Winchester Hotel & Spa Full time

    **The Winchester Hotel & Spa**: The Winchester Hotel & Spa has been one of Winchester’s most popular destinations for weekend getaways and spa breaks for over 20 years. The hotel consists of 96 bedrooms across four room types, a relaxing spa with a range of professional treatments as well as a refreshing pool and hot tub, flexible function rooms and a...