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Senior Quality Assurance Engineer
2 months ago
We are seeking a highly skilled and experienced Senior Quality Assurance Engineer to join our Operations team in Hemel Hempstead. As a key member of our quality management team, you will play a critical role in ensuring compliance with applicable standards, regulatory and customer requirements, and achieving our functional and site objectives.
Key Responsibilities- Quality Management System Development and Implementation: Assist the Quality Manager in the development and ongoing management of the company QMS, including documentation and process reviews. Deputise for them in their absence.
- Process Improvement and Efficiency: Minimize COPQ, improve efficiency, and assist in delivering reliable products and services to customers.
- Customer Complaint Resolution: Investigate and resolve customer complaints.
- Internal Audits and Compliance: Lead and undertake internal audits (Quality, Information Security, EHS) according to the audit schedule.
- Problem Resolution and Root Cause Analysis: Utilize the 8D methodology for problem resolution and lead root cause analysis for failures and non-conformances.
- Corrective Action and Non-Conformance Reports: Ensure timely closure of Corrective Action and Non-Conformance Reports.
- Change Control and Process Management: Participate in the MRB process to manage non-conforming materials. Represent Quality in Change Control Board meetings and evaluate ECRs and waivers.
- Quality Data Analysis and Process Improvement: Analyze data to drive process improvements and enhance product quality.
- Cost-Saving Initiatives: Work on cost-saving projects to achieve annual COPQ targets.
- Customer Visits and Third-Party Audits: Lead and facilitate customer visits, third-party audits, and FATs.
- Contract Reviews and New Product Introductions: Participate in contract reviews and new product introductions, ensuring quality is built into processes.
- Design and Process FMEAs: Facilitate Design and Process FMEAs.
- Quality Planning and Control: Apply core tools like Control Plans and MSA for comprehensive quality planning and control.
- Compliance and Regulatory Requirements: Ensure compliance with company processes, international standards, and regulatory/customer requirements.
- Team Leadership and Development: Train and support team members, leading and mentoring in problem-solving and root cause analysis.
- Escalation and Delegation: Escalate concerns to the Quality Manager as needed. Undertake delegated activities and deputize for the Quality Manager when necessary.
- Cross-Functional Collaboration: Strengthen cross-functional collaboration and contribute to achieving functional and strategic objectives.
- Quality Culture and Continuous Improvement: Promote a culture of quality and continuous improvement, supporting organizational changes and implementing best practices.
We are looking for a highly skilled and experienced Senior Quality Assurance Engineer with a strong background in quality management and a proven track record of delivering results. You will have a deep understanding of ISO 9001 Quality Management System and familiarity with AS9100 Aerospace standard is advantageous. You will also have working knowledge of ISO 27001, ISO 14001, ISO 45001, IPC 610, IPC 620, and proficiency in problem-solving and continuous improvement methodologies, Lean manufacturing, and Six Sigma tools.
Requirements- Education and Experience: Bachelor's degree or higher in quality disciplines, engineering, or related fields. Minimum of 5 years' experience in a similar role within production and design organizations.
- Lead Auditor Qualification and Auditing Experience: Lead Auditor qualification and extensive auditing experience.
- Lean Six Sigma Green Belt Certification: Lean Six Sigma Green Belt certification.
- Proven Experience in Diagnosing and Resolving Complex Issues: Proven experience in diagnosing and resolving complex issues.
