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Technical Support Engineer

3 months ago


Redditch, Worcestershire, United Kingdom Red Recruitment Group Full time
Position Overview

Red Recruitment Group is seeking a dedicated Technical Support Engineer who is eager to advance their career. This position entails providing on-site technical support, conducting maintenance, and troubleshooting issues for our clientele.

  • Salary Range: £35,000-£43,000pa DOE
  • Company Vehicle Provided
  • Opportunities for Internal Advancement
  • Growing Organization with Exciting Prospects

Key Responsibilities:

  • Collaborate with the Sales & Business Development team to create and execute a strategic sales initiative aimed at broadening the company's customer base and reinforcing its market presence.
  • Establish and nurture robust, long-term client relationships by engaging with them and comprehending their requirements.
  • Deliver sales and revenue reports along with realistic forecasts to the management team.
  • Identify emerging markets and shifts in the industry while staying informed about new products and competitive landscape.
  • Utilize internal systems to log and manage orders and inquiries.
  • Work independently and coordinate business meetings as necessary.
  • Promote the company's products and services by addressing or anticipating client objectives.

Candidate Profile:

  • Willingness to work both on-site and in the office (including production if required).
  • Proficient in Windows Operating System.
  • Basic understanding of PC hardware components and their functions.
  • Experience with electronic PCB assembly and capable of using a soldering iron.
  • Able to interpret simple electronic design schematics.
  • No security concerns.
  • Valid driving license with a requirement for extensive travel across the UK.
  • Competent in preparing bids and quotes for clients.

This position offers an opportunity to thrive in a dynamic environment with ample prospects for personal and professional growth. If you are committed to providing exceptional customer service and excel in a fast-paced setting, we encourage you to consider this opportunity.