Multilingual Customer Experience Executive

24 hours ago


Burnley, Lancashire, United Kingdom Ralph Recruitment Ltd Full time

Ralph Recruitment Ltd is partnering with a leading online retailer to find a talented Multilingual Customer Experience Executive. The ideal candidate will be fluent in German and have experience in customer service. The role involves providing an exceptional customer experience by promptly dealing with telephone calls, emails, or messages. The Customer Experience Executive will work closely with the client to ensure that customers receive the best possible service. The successful candidate will be a strong communicator, able to work in a fast-paced environment, and have a passion for delivering excellent customer experiences. If you are a motivated and customer-focused individual with German language skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

* Provide exceptional customer service to customers via telephone, email, or messages
* Work closely with the client to understand customer needs and preferences
* Develop and maintain strong relationships with customers
* Collaborate with the team to achieve customer service goals

Requirements:

* Fluency in German
* Experience in customer service
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment
* Passion for delivering excellent customer experiences

If you are a motivated and customer-focused individual with German language skills, we encourage you to apply for this exciting opportunity.



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