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Residential Property Manager

2 months ago

Dundee, Dundee City, United Kingdom Home Group Limited Full time
About the Role

We are seeking a skilled Housing Manager to join our team at Home Group Limited in Dundee. As a key member of our housing team, you will provide exceptional customer support to our communities, ensuring they receive the best possible service.

Key Responsibilities:

  • Deliver high-quality customer support to our residents, addressing their needs and concerns in a timely and professional manner.
  • Work closely with our communities to understand their needs and develop effective solutions to improve their living experience.
  • Collaborate with our housing team to ensure seamless delivery of services and effective communication with residents.
  • Contribute to the development and implementation of strategies to improve resident satisfaction and engagement.

Requirements:

  • Proven experience in a housing or customer-facing role, with a strong understanding of customer needs and expectations.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with residents and colleagues.
  • Ability to work independently and as part of a team, with a flexible approach to meet the needs of our communities.
  • Strong problem-solving skills, with a focus on delivering effective solutions to complex issues.

What We Offer:

  • A competitive salary and benefits package, including a Health Cash Plan.
  • The opportunity to work for a leading housing provider, making a real difference to people's lives.
  • A supportive and collaborative team environment, with opportunities for professional development and growth.