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Food and Beverage Team Member

2 months ago


New Alresford, Hampshire, United Kingdom The National Trust Full time

About the Role

We are seeking a skilled and enthusiastic Food and Beverage Team Member to join our team at The National Trust. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our visitors have a memorable experience.

Key Responsibilities

  • Welcome and look after all visitors to the café, providing a warm and welcoming atmosphere.
  • Work collaboratively with the kitchen team to prepare and serve food and drinks, maintaining high standards of presentation and quality.
  • Provide excellent customer service, responding to customer queries and resolving any issues promptly and professionally.
  • Contribute to the maintenance of a clean and safe working environment, adhering to health and safety guidelines.
  • Participate in training and development opportunities to enhance your skills and knowledge.

What We Offer

As a Food and Beverage Team Member with The National Trust, you will enjoy a range of benefits, including:

  • A competitive hourly rate of £11.50.
  • A fixed-term contract with opportunities for flexible working.
  • A comprehensive induction and training program to support your development.
  • Access to our employee assistance program and other benefits.

Requirements

To be successful in this role, you will need to possess:

  • Excellent communication and interpersonal skills.
  • A positive and enthusiastic attitude, with a passion for delivering exceptional customer service.
  • The ability to work effectively in a team environment.
  • A willingness to learn and develop your skills and knowledge.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your contact details and a brief statement outlining your suitability for the role.