Sales Associate

3 weeks ago


Woodbridge, Suffolk, United Kingdom British Heart Foundation Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Assistant to join our team at our Woodbridge store. As a Sales Assistant, you will play a key role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities
  • Engage with customers, providing a first-class customer service experience and promoting our charity's mission
  • Organise and merchandise donated stock creatively to maximise sales potential
  • Collaborate with our E-Commerce team to maximise online sales
  • As a Keyholder, you will be the go-to person when there is no manager on duty, keeping the store running and ensuring our customers have a great experience
What We're Looking For
  • Previous retail experience is not essential, but you will need to be passionate, energetic, and able to deliver exceptional customer service
  • You will be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor
  • Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment
  • Attention to detail in everything you do
  • Positive, creative, confident, customer service-focused, and passionate about sustainability
Why Join Us?

We offer a range of benefits, including 38 days annual leave, holistic support leave, enhanced family policies, and access to a 24/7 Virtual GP and Employee Assistance Programme. We are committed to creating an environment where all our colleagues and volunteers can succeed.


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