Duty Manager

2 weeks ago


Derby, Derby, United Kingdom Transport UK London Full time

About the Role

We are seeking a highly organized and detail-oriented Duty Manager to join our Rail Replacement Team at Transport UK London. As a key member of our team, you will play a crucial role in coordinating and managing rail replacement activities for our clients.

Key Responsibilities

  • Prepare schedules and compile duties using our Bus Replacement Allocation System (BRAS).
  • Liaise with transportation providers and procure relevant vehicles for rail replacement work.
  • Compile coordinator duties and arrange rosters.
  • Process and maintain support documentation, including pace notes and risk assessments.
  • Build and establish working relationships with internal and external stakeholders.
  • Provide emergency cover on a rotational basis, including staffing the 24-hour emergency hotline, arranging vehicles (out of hours), and delivering the service.
  • Oversee the delivery of pre-planned and emergency operations, as required.
  • Ensure the health and safety of yourself and your colleagues at all times, including reporting unsafe acts or omissions to safety.

Requirements

  • An individual who can develop effective working relationships with suppliers and colleagues.
  • Ability to handle high-pressure situations in a calm and logical manner.
  • Previous experience in logistics or passenger transportation is desirable.
  • Flexibility to work 12 hours per day, based on 4 days working and 4 days rest, covering early, late, and night shift patterns.

What We Offer

  • Competitive salary, £30,000 per annum, rising to £31,000 after probation.
  • Generous company sick pay scheme.
  • Access to our employee assistance program.

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