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Client Relations Specialist

2 months ago

Doncaster, Doncaster, United Kingdom Universal Business Team Full time

Universal Business Team is seeking a dedicated and motivated Client Relations Specialist to become a vital part of our dynamic team. This position is centered around delivering outstanding client support and assisting the sales department with estimates and preliminary sales engagements. The successful applicant will possess a background in a multifaceted support role within a sales environment.

Core Responsibilities:

  • Generating estimates and client presentations
  • Managing telephone orders
  • Assisting with billing inquiries
  • Processing sales orders
  • Responding to client inquiries
  • Conducting account management calls and emails
  • Compiling reports for the sales leadership team
  • Conducting follow-up communications with existing clients

Qualifications:

  • Experience in client service and administrative tasks
  • Enthusiastic about addressing client needs
  • Exceptional verbal and written communication abilities
  • Capability to foster professional relationships
  • Proficient in computer applications
  • Self-driven and capable of working autonomously
  • Adaptable mindset with a proactive approach

Work Schedule:

Monday to Thursday – 08:00-17:00 (Flexible)
Friday – 08:00-15:00 (Flexible)

Perks:

  • Compensation ranging from £30k to £35k
  • 25 days of annual leave plus public holidays
  • Pension plan
  • Complimentary on-site parking