Current jobs related to Service Operations Coordinator - Seascale, Cumbria - Ultra

  • Business Operations Coordinator

    3 weeks ago

    Seascale, Cumbria, United Kingdom Mitie Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Business Support Coordinator to join our team at a state-of-the-art police training facility. As a key member of our facilities management team, you will be responsible for providing administrative support to the Technical Facilities Manager and ensuring the smooth operation of our...

  • Business Operations Coordinator

    3 weeks ago

    Seascale, Cumbria, United Kingdom Mitie Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Business Support Coordinator to join our team at a state-of-the-art police training facility. As a key member of our facilities management team, you will be responsible for providing administrative support to the Technical Facilities Manager and ensuring the smooth operation of our...

  • Business Operations Coordinator

    3 weeks ago

    Seascale, Cumbria, United Kingdom Mitie Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Business Support Coordinator to join our team at a state-of-the-art police training facility. As a key member of our facilities management team, you will be responsible for providing administrative support to the Technical Facilities Manager and ensuring the smooth operation of our...

  • Business Operations Coordinator

    3 weeks ago

    Seascale, Cumbria, United Kingdom Mitie Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Business Support Coordinator to join our team at a state-of-the-art police training facility. As a key member of our facilities management team, you will be responsible for providing administrative support to the Technical Facilities Manager and ensuring the smooth operation of our...

  • Business Operations Coordinator

    2 weeks ago

    Seascale, Cumbria, United Kingdom Mitie Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team at Mitie. As a key member of our facilities management team, you will be responsible for providing administrative support to the Technical Facilities Manager and ensuring the smooth operation of our facilities.Main ResponsibilitiesUpdate CAFM...

  • Business Operations Coordinator

    4 days ago

    Seascale, Cumbria, United Kingdom Mitie Full time

    Job OverviewWe are seeking a skilled Business Support Coordinator to join our team at a state-of-the-art police training facility.The ideal candidate will have a good working knowledge of the Microsoft Office Suite and CAFM systems, with experience in NEC 3 contracts being a plus.This is a full-time position, and all applicants will require Police Security...

  • Business Operations Coordinator

    1 week ago

    Seascale, Cumbria, United Kingdom Mitie Full time

    Job OverviewWe are seeking a highly skilled Business Support Coordinator to join our team at a state-of-the-art police training facility.As a key member of our facilities management team, you will report directly to and assist the Technical Facilities Manager with the day-to-day running of a specialized FM contract.Key responsibilities will include updating...

  • Business Operations Coordinator

    2 weeks ago

    Seascale, Cumbria, United Kingdom Mitie Full time

    Job OverviewWe are seeking a highly skilled Business Support Coordinator to join our team at a state-of-the-art police training facility. As a key member of our facilities management team, you will report directly to and assist the Technical Facilities Manager with the day-to-day running of a specialized FM contract.Key Responsibilities* Update the CAFM...

  • Facilities Coordinator

    1 week ago

    Seascale, Cumbria, United Kingdom Wilde Recruitment Ltd Full time

    Job Title: Room Access CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Room Access Coordinator to join our team at Wilde Recruitment Ltd. As a key member of our project team, you will play a vital role in ensuring the safe and efficient conditioning of waste from donor sites.Key Responsibilities:Provide management support by...

  • Site Operations Manager

    2 weeks ago

    Seascale, Cumbria, United Kingdom Altrad UK, Ireland & Nordics Full time

    Unlock Your Potential with Altrad UK, Ireland & NordicsAre you a seasoned construction professional looking for a new challenge? Do you have a passion for delivering high-quality projects on time and within budget? If so, we have an exciting opportunity for a Site Operations Manager to join our team in Cumbria.As a Site Operations Manager, you will be...

  • Business Support Coordinator

    1 month ago

    Seascale, Cumbria, United Kingdom Mitie Full time

    {"Job Overview": "We are seeking a highly organized and detail-oriented Business Support Coordinator to join our team at a state-of-the-art police training facility. As a key member of our facilities management team, you will be responsible for providing administrative support to the Technical Facilities Manager and ensuring the smooth operation of our...

  • Business Support Coordinator

    1 month ago

    Seascale, Cumbria, United Kingdom Mitie Full time

    {"Job Overview": "We are seeking a highly organized and detail-oriented Business Support Coordinator to join our team at a state-of-the-art police training facility. As a key member of our facilities management team, you will be responsible for providing administrative support to the Technical Facilities Manager and ensuring the smooth operation of our...

  • Senior Mechanical Plant Operations Manager

    6 days ago

    Seascale, Cumbria, United Kingdom ARM Full time

    Job Summary:The Energy Division at ARM is currently recruiting an experienced Mechanical Plant and Equipment Manager to join a world-leading, nuclear defence client based out of a secure site in the UK.The Box Encapsulation Plant project is a critical construction project at the site, playing a vital role in the 100-year clean-up programme by taking nuclear...

  • Senior Operations Planner

    2 weeks ago

    Seascale, Cumbria, United Kingdom National Nuclear Laboratory Full time

    Job SummaryThis role is responsible for developing and implementing work delivery plans for the facility at strategic, tactical, and operational levels. The successful candidate will ensure all work across the facility is delivered to time and quality standards.Main ResponsibilitiesProvide schedule performance information to the Ops Manager and support...

  • Armed Police Service Armourer

    2 weeks ago

    Seascale, Cumbria, United Kingdom Civil Nuclear Constabulary Full time

    Job Summary:We are seeking a skilled and dedicated Armourer to join our team at the Civil Nuclear Constabulary. As a Constabulary Armourer, you will be responsible for ensuring the operational serviceability of all constabulary weapons and ammunition, including maintenance and repair as required in accordance with the CNC weapons and ammunition policy.Key...

  • Armed Police Service Armourer

    1 week ago

    Seascale, Cumbria, United Kingdom Civil Nuclear Constabulary Full time

    Role OverviewThe Civil Nuclear Constabulary is seeking a skilled and dedicated Armourer to join our team at Griffin Park Tactical Training Centre in Calder Bridge, Cumbria. As a Constabulary Armourer, you will play a critical role in ensuring the operational serviceability of all constabulary weapons and ammunition, including maintenance and repair as...

  • Project Manager

    3 weeks ago

    Seascale, Cumbria, United Kingdom Rise Technical Recruitment Limited Full time

    Project Engineer (Electrical)About the Role We are seeking a highly skilled Project Engineer to join our team at Sellafield. As a key member of our operational team, you will be responsible for delivering projects that meet our high standards of quality and safety.Key Responsibilities • Manage and coordinate project activities to ensure timely completion...

  • Project Manager

    3 weeks ago

    Seascale, Cumbria, United Kingdom Rise Technical Recruitment Limited Full time

    Project Engineer (Electrical)About the Role We are seeking a highly skilled Project Engineer to join our team at Sellafield. As a key member of our operational team, you will be responsible for delivering projects that meet our high standards of quality and safety.Key Responsibilities • Manage and coordinate project activities to ensure timely completion...

  • Nuclear Mechanical Installation Project Manager

    2 months ago

    Seascale, Cumbria, United Kingdom Coyle Personnel Full time

    Job DescriptionJob Title: Mechanical Construction Engineer Nuclear Project LeadJob Summary:We are seeking a highly skilled Mechanical Construction Engineer Nuclear Project Lead to join our team at Coyle Personnel. As a key member of our team, you will be responsible for managing and coordinating all aspects of mechanical plant and equipment installation on...

  • Nuclear Mechanical Installation Project Manager

    2 months ago

    Seascale, Cumbria, United Kingdom Coyle Personnel Full time

    Job DescriptionJob Title: Mechanical Construction Engineer Nuclear Project LeadJob Summary:We are seeking a highly skilled Mechanical Construction Engineer Nuclear Project Lead to join our team at Coyle Personnel. As a key member of our team, you will be responsible for managing and coordinating all aspects of mechanical plant and equipment installation on...

Service Operations Coordinator

3 months ago

Seascale, Cumbria, United Kingdom Ultra Full time
Overview of Business Unit
Ultra Energy stands as a global frontrunner in engineering and design manufacturing, boasting over sixty years of expertise in sectors that demand stringent regulations, including nuclear, aerospace, and oil and gas. We specialize in the development of sensors, instrumentation, and control solutions tailored for extreme environments and mission-critical applications where safety and reliability are paramount. Our unwavering focus is on ensuring our customers' success throughout every phase of our process, from initial sales engagement to quality assurance, delivery, and ongoing customer support. Our clients place their trust in us, recognizing that our commitment to safety is our highest priority.

We strive to accommodate a variety of working arrangements to align with your lifestyle, whether that entails hybrid home/office setups, flexible hours, or part-time/full-time employment. Our core values of 'innovation' and 'empowerment' guide our approach. We embrace the opportunity to explore new methodologies and place our trust in you to accomplish your tasks, as we understand that our business thrives on our people.

Role Purpose
The primary function of this role is to deliver administrative and service support across various projects within the Service Department. The position requires the implementation of best practices in customer service and the management of potential service requests from the broader user/service community. The successful candidate will work independently while ensuring continuity for the team.

Key Responsibilities:

  • Manage the service portal ticketing system, including the creation and allocation of new tickets, and regular updates until resolution.
  • Conduct first-line activities and provide engineering assistance.
  • Maintain the telephone support service during designated hours.
  • Compile and present monthly KPI reports.
  • Engage with the user community to resolve any service-related issues.
  • Execute tasks in accordance with established company protocols.
  • Create, review, and maintain documentation related to activities.
  • Oversee end-to-end order processing and billing/invoicing functions.
  • Manage supplier relationships.
  • Facilitate communication with clients and stakeholders.
  • Oversee stock management, particularly for spare parts.
  • Act as the Health & Safety and First Aid representative for the team.

Skills, Qualifications, and Experience:

  • Business administration qualification or equivalent experience in a service-oriented discipline.
  • Prior experience in a service role with a proven track record of delivering quality product/service support.
  • Experience in organizations with robust engineering practices.
  • Familiarity with the ISO 9001:2015 standard.
  • Demonstrated history of providing excellent customer-focused service.
  • Strong problem-solving skills.
  • Ability to collaborate effectively within a small team and perform under pressure.

Desired Skills:
Exposure to the nuclear industry is advantageous.

Essential Functions:

  • Willingness to travel occasionally within the UK.
  • Ability to obtain UKSV security clearance.

At Ultra, we are committed to being an equal opportunity employer that values diversity and inclusivity. Our values, behaviors, and policies are designed to empower you to be your best self. We believe that a diverse workforce enhances our collective thinking, enabling us to deliver exceptional service to our customers.

We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also support flexible working arrangements whenever feasible.